ComplaintsforBriancesco Suarez Enterprise LLC
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Complaint Details
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Initial Complaint
08/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired ALUMINUM QUEEN, March 2024 to add a canopy awning with permits in my back yard Ivannia came to my home we agreed on the price $22,750.00 plus additional $350.00 for engineering We paid in full permits were all closed we asked her specifically that we don't want issues of leaks or delays at signing she agreed and said no way you will be fine with the timing and no leaks The months went by we had no rain here in ******* for at least 2 months then when June July came and it rained weekly , we took videos and texted her to see and constantly we have trails of texts , she sent one guy to add more ****** and made no difference, we contacted her several times she wont return phone calls now she only texts , Now she blocked us we hired another company to repair the leaks costing us $2000 additional and we have receipts, I even have a text she said ,she cant pay that, so i said at least pay half$1000 after that text we were blocked so we hire an attorney if she comply s for $2000 i will drop it but what she did here was wrong in so many ways we offered $1000.00 back to us but after being blocked we just want what the other company charged us back $2000.00 Thank you ******* ,and , ***************************** **********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
14545 S Military Trl Ste J-155
Delray Beach, FL 33484-3781
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.