ComplaintsforGregg Orr Marine of Destin
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Complaint Details
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Initial Complaint
08/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
UPDATE 08/24/2023 FINALLY RECEIVED CALL FROM FINANCE MANAGER OFFERED TO SWAP FOR DIFFERENT BOAT I SAID SEND ME FIGURES AND BOAT AND I WILL SEE. 10 MINUTES PASSES BY I GET NO OFFER BUT I RECEIVED NOTICE THEY PULLED MY CREDIT WITHOUT PERMISSION MY CREDIT APPLICATION WAS OVER 60 DAYS OLD AND NO LEGAL RIGHT TO DO SO. I CALLED THE GM J AND HE ONLY APOLOGIZED AND OFFERED TO FIX CURRENT BOAT. THEY NEED TO BUY BACK THIS BOAT THAT WAS LIED TO ME TO BUY TO OFF LOAD PREVIOUS YEAR MODEL NEW. EDIT 08/19/2023 NO REPOSNE STILL! THIS IS MY 2ND PURCHASE.BOUGHT BRAND NEW BOAT UPON SEA TRIAL NOTICED SEVERAL THINGS WRONG ON A NEW BOA.T ASKED IF THEY WOULD BE FIXED THEY SAID YES, ITS ALL COVERED UNDER WARRANTY. SIGNED PAPERS WAITED FOR BOAT TO BE READY. UPON DELIVERY NOTHING WAS COMPLETED AS STATED. CALLED THE MANAGER, HE SAID NO PROLEM SERVICE WILL TAKE CARE OF IT UNDER WARRANTY. BROUGHT IT BACK LEFT WITH SERVICE FOR 2 DAYS. THE SERVICE DEPT CALLED AND TOLD ME THE DO NOT HAVE SEACHASER AS A MANUFACTURER ANYMORE AND ARE UNABLE TO GET ANYTHING CLAIMED OUT. I WOULD HAVE NEVER PURCHASED THE BOAT IF I KNEW THEY WERE NOT ABLE TO DO WARRANTY WORK. I WAS LIED TO TO BE PERSUADED TO BUY A YEAR MODEL OLDER BUT STILL BRAND NEW NEVER TITLED TO HELP THEM WITH SALES.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.