ComplaintsforStilwell Solar, LLC
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Complaint Details
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Initial Complaint
11/16/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
After the hurricane, I contacted the solar company to repair leaks in the system. I was told that the service would be $150 for a technician to come out, plus the cost of parts for repairs. After the technician finished the work, he quoted me $210. After I paid the bill (I got the invoice), I was charged $200 for the service fee and $10 for the parts. I sent several emails and called the office. After some time, the manager agreed to refund the $50 but then browbeat me into changing my review on ****** due to his solution. I changed the review but did not get a refund. As agreed, I would like the $50 to be returned to my credit card.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.