ComplaintsforKey Largo Discount Depot INC
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Complaint Details
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Initial Complaint
05/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On February 2, 2023 I purchased a used stove from this company for a rental property. The tenants moved in on March 10th and shortly there after told me that two of the burners would work only on high even when set to low. We contacted the store owner who said he wasn't feeling well and would get to it when he felt better. In the middle of April he went and told the tenant to place the switch/knob very very low setting and it seemed to work for a couple of days. Then it stopped working and only worked on high no matter where the switch was placed. We informed the owner and he said if I wanted it fixed I would have to bring the stove to him. It was guaranteed for 3 months. I called him and left a voicemail stating that is was guaranteed and he needed to come out and fix it or I would get it fixed and charge him. I called *****'s All Appliances and they replaced two large switches for $267.50. I paid $260 for the stove.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.