ComplaintsforCarLink Fort Myers LLC
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Complaint Details
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Initial Complaint
05/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Bought car sent down payment financing arranged they were supposed to overnight Fed Ex contract I was to sign and return transport to pick up car all set Manager at dealership refuses to sell me car has no good reason not to I spent countless hours on this and really need the car Please please help me Mgr has no reason not to sell me car Salesman and I are all upset Please please please help ***************************** thank you mgr should not be allowed to refuse to sell cars they have been there 14 years car is nice please help really really need the car have been looking for 3 years thanksBusiness response
05/30/2024
*****, We are not refusing to sell you the vehicle. In order to purchase this vehicle, you need to visit our dealership in person to finalize payment and complete the paperwork. Please visit our dealership at your earliest convenience.
Initial Complaint
03/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was defrauded by a car dealer when I test drove a vehicle and they refused to return my deposit. I am 86 years old and did not have my reading glasses but the salesman demanded that I sign a document that stated that my deposit was nonrefundable. I only drove the car for 15 minutes and then decided not to buy it.Business response
04/18/2024
*******, we didn't insist on you signing any papers. You visited, test drove the car, then expressed your intention to buy it to the salesperson. You went over the paperwork, agreed to the terms, and now, if you've changed your mind about buying the car, you can apply your deposit to another available vehicle here.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.