ComplaintsforSmart Kitchen Designs Corporation
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Complaint Details
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Initial Complaint
06/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I got a new vanity top for my master bathroom, I like the top, it's the install that's the problem. The quartz top is a little too wide to fit in between the two walls on the left and right. The top is not resting on the wood cabinet on the left side it's stuck on the drywall. And that makes the top out of level. From side to side it's about 1/4" out of level.The left side is the high side where it's stuck on the drywall and not resting on the wood cabinet. It is an easy fix.but the quartz top needs to be lifted to cut and remove some of the drywall of the left side, and i can't lift it. I have told them about the problem with close up pictures seven weeks ago the last week of april. They finally put me on the schedule for june 13th, they did not show up, I was told that the owner said it's the cabinet, not there work.And he's not sending the workers to my house. He has never looked at the problem.It's out of level side to side and back to front. I just want a level vanity top.Please help me thanks, joe.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.