142 Customer Reviews
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Review from John P
5 stars11/22/2024
I couldnt have asked for a better moving experience. The team arrived on time and worked tirelessly to get my belongings from my old apartment to my new home. They were polite, careful, and made sure nothing was damaged. I felt completely at ease with them handling everything.
Real Time Relocation LLC Response
11/23/2024
Thank you so much for taking the time to leave us a good review! It truly means the world to us that you shared your feedback. We love hearing about how everything went with your move, and your kind words inspire us to keep doing our best. We appreciate your support!Review from Clyde K
5 stars11/21/2024
The crew was quick to get everything packed up and even helped organize the new place. Fragile items were securely wrapped, and there were no damages during the move. Efficient and friendly service.Real Time Relocation LLC Response
11/23/2024
Thank you so much for taking the time to leave us a wonderful review! It truly means the world to us that you shared your feedback. We absolutely love hearing about your experience and how everything went with your move. Your kind words inspire us every day!Review from David G
5 stars11/21/2024
The move was surprisingly smooth, considering it involved a lot of heavy furniture and multiple flights of stairs. The movers were efficient, experienced, and careful with every item. The whole team worked together like clockwork, packing, loading, and unloading with minimal disruption. Once at the new apartment, they made sure all boxes were placed in the right rooms, which helped immensely with the unpacking process. A very professional and organized team. Thank you Real Time!!!Real Time Relocation LLC Response
11/23/2024
Thank you so much for taking the time to leave us a wonderful review! It truly means the world to us that you shared your feedback. We absolutely love hearing about your experience and how everything went with your move. Your kind words inspire us every day!Review from Steve M
5 stars11/19/2024
******* was awesome to work with. Honesty and hard work are these guys trade.Real Time Relocation LLC Response
11/23/2024
Thank you so much for taking the time to leave us a wonderful review! It truly means the world to us that you shared your feedback. We love hearing about your moving experience and how everything went. Your support is greatly appreciated!Review from Mark S
5 stars11/19/2024
Moving from a temporary living space into my first condo was an emotional and exciting experience. The team was professional and packed everything securely. The entire move went without a single issue. Real Time Relocation is the best!!!Real Time Relocation LLC Response
11/23/2024
Thank you so much for your wonderful review! It truly means the world to us that you took the time to share your feedback. We love hearing about your experience with your move and are thrilled to know that everything went well. Your support is greatly appreciated, and thank you once again for taking the time to leave us such a positive review.Review from Anthony P
5 stars11/19/2024
Moving out of a four-bedroom home and into a smaller space was much easier than expected thanks to the efficient moving team. They showed up on time, carefully disassembled larger furniture pieces, and packed everything with precision. The team communicated throughout the process, ensuring that all items were accounted for. At the new home, they were quick to unload, and I didnt have to worry about anything being out of place. The level of service was exceptional.Real Time Relocation LLC Response
11/23/2024
Thank you, thank you, thank you!! Your review means the world to usseriously, it's like our morning coffee! We're thrilled you took a moment out of your busy life to share your thoughts. Hearing about your moving experience not only brightens our day but also gives us all the warm fuzzies. So, a big high-five for leaving us such a glowing review! Your feedback is our favorite fuel!Review from Tonya F
1 star11/07/2024
On 10/21/24 I was seeking moving cost to move my fathers things from ***** who just passed away, back home to Ca . *** ***** senior logistics coordinator, said he was always available . That is not the case. As he sent me an estimate and the things Ive said that needs to be move he sent another email for the deposit for the move of $829.05 . Plans have changed on my end . I called this morning 11/7/24 to get back my deposit. They said theres a 72 hr window to get back my deposit on the contract once I agreed . That was never told to me . Nor did he ever guide me to that , as he guided me to other parts of the agggreement/information, but not the cancellation policy . The move isnt until 11/20/2924 . Thats two weeks out ! They were unwilling to help me as Im already under distress and overwhelmed of dealing with my fathers death and his personal things . They werent even willing to give me half of my deposit so people should not go with this company . ***** even comes of rude and her manager ****** Tonya *******Real Time Relocation LLC Response
11/07/2024
Dear Valued Customer,We want to start by extending our deepest condolences for your situation. We are truly sorry for your loss.After reviewing the original call, we would like to clarify that Mr. ***** did indeed go over the cancellation policy with you. Additionally, we offered a partial refund, which you chose to decline. We understand this is a challenging time for you, and we genuinely want to work together to find a resolution. That's why we proposed placing your move on hold or offering you a partial refund.Please know that there are various expenses involved in coordinating your move. The deposit we collect not only helps to get the process started but also compensates the team that assists you throughout the estimation process, ensuring you always have someone available in customer service.We sincerely wish to assist you, and if you would reconsider accepting the partial refund, we would be more than happy to help. Please give us a call on Monday, and well do our best to support you.Thank you very much for your understanding.Warm regards, RTRReal Time Relocation LLC Response
11/07/2024
Dear Valued Customer,We want to start by extending our deepest condolences for your situation. We are truly sorry for your loss.After reviewing the original call, we would like to clarify that Mr. ***** did indeed go over the cancellation policy with you. Additionally, we offered a partial refund, which you chose to decline. We understand this is a challenging time for you, and we genuinely want to work together to find a resolution. That's why we proposed placing your move on hold or offering you a partial refund.Please know that there are various expenses involved in coordinating your move. The deposit we collect not only helps to get the process started but also compensates the team that assists you throughout the estimation process, ensuring you always have someone available in customer service.We sincerely wish to assist you, and if you would reconsider accepting the partial refund, we would be more than happy to help. Please give us a call on Monday, and well do our best to support you.Thank you very much for your understanding.Warm regards, RTRReview from Thorne G
5 stars10/31/2024
Moving into a new home was a pleasant surprise. The professional movers made everything effortless. The layout is perfect for relaxation and productivity. Looking forward to settling into this space. Thank you Real Time Relocation!!!Real Time Relocation LLC Response
11/04/2024
Thank you for your review! ?? We absolutely love reading feedback like yoursit really puts a spring in our step! Reviews like this help us fine-tune our services and keep us on our toes. A big thank you for taking the time to share your experience with potential new customers. If you ever need our services again, dont hesitate to give us a shout! We're here and ready to rock! Cheers!Review from William J
5 stars10/30/2024
After years of city life, a move to a peaceful area was needed. The movers were fantastic, ensuring everything was secure during transport. They helped set up a calming environment. Grateful for their professionalism!Real Time Relocation LLC Response
10/31/2024
Thank you for your review! We absolutely love reading feedback like yoursits like finding the last piece of a puzzle! Reviews like this help us level up our game as a company, and we genuinely appreciate you taking the time to share your experience with our future customers. If you ever need our services again, don't hesitate to reach out. Well be here, ready to roll!Review from Thaddeus M
5 stars10/30/2024
A sudden promotion required a quick relocation, and Real Time Relocation was a lifesaver. They arrived on time and immediately set to work, packing everything with care. It was impressive to see how efficiently they managed the logistics. Fragile items were handled delicately, ensuring nothing was damaged. The friendly crew made a potentially stressful day much more enjoyable. Every detail was taken care of, making the transition seamless. Highly recommend their services for anyone facing a similar situation!Real Time Relocation LLC Response
10/31/2024
Thank you for your review! We absolutely love to read feedback like yoursit's like finding an extra slice of pizza in the box! ?? Your kind words motivate us to roll up our sleeves and keep improving. We really appreciate you taking the time to share your experience; it not only helps us but also guides our new customers toward making smart choices. If you ever need our services again, don't hesitate to reach out. We promise, no pizza will be left behind!
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