ComplaintsforGuzman Concrete & Block
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Complaint Details
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Initial Complaint
04/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had our back yard concreted by ***** with this company. We had a lot of issues with the job they did. They had to come back quite a few times to fix things. We waited a year and then had it stained. We had existing concrete, and we had all of it stained. Almost immediately the stain started peeling real bad. The only stain that peeled is where the new concrete that ***** poured. I've been dealing with this consistently for two years now. The painter blames that the concrete never set right. ***** claims it was the stain. Needless to say only *****'s concrete peeled. They both keep coming back with no answer. My husband has had 5 strokes and has dementia and I have been trying to deal with all this on my own. The back has peeled so badly and I am so upset with this issue. We paid a lot of money for some improvements on our home, then my husband had his debilitating strokes. Thank you for your time. I feel hopeless and finally figured out nobody plans to fix this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.