ComplaintsforYobural
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Complaint Details
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Initial Complaint
03/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Below is the e-mail confirmation of the order and response from their support that's very open ended. ----------------------------------------------------------------- *** ***To: ********************** Mon, Mar 14 at 9:41 PM Hi *** **********, I am truly sorry for this late update. My system is now overloading, so I cannot reply your message quickly, which makes me extremely upset. I would like you to know that I never intend to neglect your problem, so it would be really kind of you to sympathize with my situation I am writing this email to inform you that this item is now out of stock; however we has some problems to refund the money for you The system endure some mistakes, so we could not manage to refund you immediately Please contact your bank to open a dispute to get back your money Once again, I am terribly sorry for this inconvenience I hope you to know that we never expect this situation to happen, and it makes me upset a lot Best regards, *** On Mon, 14 Mar at 10:43 AM , *** ********** <**********************> wrote: Morning, Looking to see where my Jersey order is? The tracker isn’t working on your website. Confirmation email below. Thanks Sent from Yahoo Mail for iPhone Begin forwarded message: On Sunday, January 30, 2022, 8:41 PM, Yobural wrote: Thank you for your order Hi ***, Just to let you know — we've received your order #**********, and it is now being processed: [Order #**********] (January 31, 2022) Product Quantity Price ******* ***** Cincinnati Bengals 2021 NFL Draft First Round Pick Game Jersey - Black - M 1 US$79.95 Subtotal: US$79.95 Shipping: US$4.95 via Standard Shipping Payment method: Credit card / debit card Total: US$84.90 Billing address *** ********** ** ******** ****** ********** ** ***** ********** ********************** Shipping address *** ********** ** ******** ****** ********** ** ***** Thanks for using yobural.com! Yobural — Built with WooCommerce ************ Initial Complaint
03/02/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a ****** online from this website. That was on Feb. 6th. They informed me that I would receive the item in 7-10 business days. It has now been almost a month and there is no way to contact them via phone. I have reached out via email and have received two responses that told me they are sorry and will get the item to me in a few days. Now they are not responding at all and I have still not received the item. I spent almost $80 on the purchase and believe I have been scammed. I would like a refund of my money and believe the website should be looked into for authentication.Initial Complaint
02/25/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a pro football jersey,order #********** Per e mail order was received and completed 1-31-22 Never received it E-mailed numerous times Never received a reply Called information in *******. No l ok gone # available Business name was not found Yobural has an extensive website, Is it a fraud???????? Please investigate Thank you so much
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.