ComplaintsforBBG Painting & Home Improvement LLC
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Complaint Details
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Initial Complaint
09/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Tony G******* owner of BBG Painting & Home Improvement, LLC does NOT have a business license and is not a member of the BBB. He has taken an $8,355 deposit, did less than 1/3 the work and refuses to return my money. He has done this on three of my properties. The third property is: 900 in Orlando Contracts for personal residence (Upstairs and Downstairs) were provided mid-September, 2021. Contract Downstairs Ex. 1 Contract Upstairs Ex. 2 ($3,450) Downstairs Deposit 02/23/2022 Ex. 3 ($4,905) Upstairs Deposit 02/23/2022 Ex. 4 ($8,355) Total Deposits held by Tony On May 2nd Tony began the front porch siding and window trim project by removing the wood siding, installing Hardie Board and wrapping two windows for review. On May 25th I asked Tony to stop working on the siding project to install a door. Workmanship issues were immediate. Failure to follow manufacturer guidelines, window framing was lopsided and not parallel or perpendicular to adjacent boards or the block wall. The contract for the downstairs included the following, with percentages completed as of June 20th: 1. Remove all siding and window trim 85% 2. Install new siding 40% 3. Prime & Paint 0% 4. Repair sidewalk 0% % Contract completed 31.3% Less than 1/3 of the downstairs contact has been completed and 100% of the work was substandard. The upstairs contract has not commenced; no material was bought and no labor was expended. I wish to terminate this contract and seek the return of my deposits less his time and materials for this project. I have valued 1) materials used and 2) materials left on my driveway, (based upon actual costs) Ex. 6, Part I and have provided total hours on-site (based upon surveillance video), Ex. 7, Part I. I propose to pay him: $1,207.33
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.