Customer ReviewsforRountree Moore Chevrolet

I went to Rountree Moore to purchase a vehicle that was being advertised for $20,846 and traded in my car and they gave me ***** along with me putting 500 down somehow I walked out of the dealership financing $28,322.50 with a interest rate of *****%!!!! Which I was not told during the process of signing my my contract my payments was suppose to be 690 and i walk out with a 735 dollar payment, I wanted my car back and I wanted to give them they car back and they refused the vehicle stated that they already got paid and that i needed to call the bank. I call the bank and the bank stated that they do not have no account associated with the contract yet. I asked for the contract they refused to give me the breakdown of how im came out pay $28,000 and when i asked for my car back they now saying its going to be $9500 for me to get my vehicle these people took advantage of me because I was young and still failed to give me a break down of where all these charges was added in. ******** ( Finance Manager) said he couldn't provide a copy of the break down he seen on his side because its for him and the finance company only Please don't buy here!!! They will scam you and i will really like to talk to the owner of this place. I really wish i would of never came here.

i would like to dispute the whole customer comment. i have given them 3 more copies of everything in the deal where everything was correct, and the problem was the interest rate that the bank gave her. i even explained to her that she could get it refinanced with a different bank after making some payments to show some good pay history.

Recently Me and my Mom went to Rountree Moore Chevrolet and looked at an 2020 Charger with ****** miles on it and the car they want $24,000.00 and almost $700.00 a month. So I called and stated that I no longer want the vehicle. They refuse to let me opt out the car. The car is still on there lot with no insurance. It's a shame they will force you into a car to meet there quotas.

we did let them out of the contract they signed.

I experienced this group in ************ at a ******* dealership. If I could give zero stars, I would. My experience with sales was good. Up until the manager (who works for Rountree automotive group and not the ******* dealership themselves) came over and basically spoke to me like I was a woman who had no clue what she was talking about. He tried telling me that I had no legal rights to my car because it was a lease and I was not allowed to trade it in for a new vehicle or use the positive equity. I called and spoke with a rep at *** and reported this dealership, as she said that is inaccurate information and she would escalate that to appropriate chain of command (doesnt sound like ******* Capital is pleased to know one of their authorized dealers is giving out wrong info). The *** rep said that I could certainly trade it in and use my equity for a down payment into a new car. Went to a different ******* dealership next day and got into a brand new ******* using the equity in my LEASED *******. Manager will respond saying I had a bad attitude and was rude, and using profanity. And yes, I did. But it came as a defense after he basically treated me like a WOMAN trying to gaslight me and take advantage. Hes the unprofessional one who responds to these reviews instead of working with a customer, especially when she tells you her bad experiences everywhere else.

wrong dealership she has never been in rountreemoore chevrolet

One star only because one had to be selected. I waited 3 years for my Chevrolet Corvette Z06 to come in. It was custom ordered for me. The agreement was that I could buy it at MSRP at $136k, which includes an Advantage package that they insisted I get to help them make money in for the vehicle. When I got to the table they told me no and that they were selling the vehicle for $30k over MSRP. When I tried to get the paperwork for my own financing, I was told no, that I had to finance it through GM. Then when I offered to pay cash, I was told no againthat i would have to pay the added $30k. MY CAR WAS SNATCHED FROM UNDER ME. When I then agreed to buy the car through their means of financing, i was told no deal!! They then posted the vehicle for sale within 48 hours for 3 different prices..$205,000, $180,000 and then $165,000 on June 30th. This was unethical and unprofessional and with me being a long time customer, I will never buy a vehicle from ********* Chevrolet again!!!

me and ****************** and ******************* had a hour long call and got things worked out. thanks