ComplaintsforSolana Environmental Associates, Inc
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
On 8/14/2023, we paid ********************* of Solana Environmental Associates $9500 to purchase boat lift equipment to complete construction of boat lift at our residence. To date, he has disappeared without completing boatlift and we have not received permitting from the county-which he was responsible to complete on our behalf.Customer response
02/05/2024
Complaint has been satisfied by Solana environmental. They took care of the problem and finished the job. I consider the case now closed.Customer response
02/06/2024
Complaint has been satisfied by Solana environmental. They took care of the problem and finished the job. I consider the case now closed.Initial Complaint
06/27/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I have signed a contract with Paul C****, and his company, Solana Environmental Associates, for the construction of a Dock and a Boat Lift. As part of our agreement, I have paid Paul the deposit in the amount of $5,000 upon contract signing. He never started the work. He kept promising and promising. And finally, when we realized that he is not going to do the job, we asked for a deposit back and Paul just disappeared and stopped answer our calls.Initial Complaint
06/14/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Paul ** *****, dba Solana Environmental Associates, and Solana Marine Logistics, **** ********* **** ********* *** XXXXX, received a $ 10,500.00 deposit from us on June 5, 2021 in accordance with a contract to remove and replace a seawall at *** ********* *** ****** ******** *** XXXXX. After nine months, Mr. ***** failed to submit plans, apply for required permits, or perform work of any kind on the project. On March 5, 2022 we cancelled the project and Mr. ***** said he would return our deposit in 30 days. To date (June 14, 2022) we have not received a dime. We have even offered to accept good faith payments from him over time. He does not respond to telephone calls, text messages, or to certified letters delivered to his address. Our recent research has disclosed there are additional victims to his practice of taking thousands of dollars in deposits and not performing the work. We want our deposit refunded. And he needs to be stopped.Business response
08/01/2022
Consumer Response /* (3000, 7, 2022/06/14) */ The current address for Solana Environmental Associates is **** ********* ***** ********* *** XXXXX. Mr Paul C****. Please pursue my complaint.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.