Customer ReviewsforCollege Hunks Hauling Junk and Moving

I can't say enough about how great these guys did! The guys were professional, on time, and went the extra mile. I had an issue with the storage facility we were delivering my stuff to and they were very flexible and helped to resolve the situation with me.

Thank you for your kind words! Im glad we could assist you. If you need anything in the future, please dont hesitate to reach out.

**** and ***** helped unload a 26 ft truck after Hurricane Milton. They were quick, strong, thorough, very polite and respectful. If the need arises again I would ask for them personally. Great job guys!!!

First of all, I hope you and your home were not affected by the storm and that you are doing well. I truly appreciate you taking the time to leave such a wonderful review for my team; it means the world to us as a small business. Take care, and please don’t hesitate to reach out in the future.

College hunks were great! The guys showed up on time and completed the job way faster than anticipated. We moved out of one bedroom apartment and into another about 20 minutes away in 2.5 hours. Thank you ***** and ****!!

Thank you for your kind words!! If you ever need anything in the future please do not hesitate to reach out. 

Thank you College Hunks, not only for fitting us in the packed schedule, but showing up promptly and working diligently to clear out our house after being flooded by ******. They showed empathy and kindness toward us during this scary time and helped alleviate that bit of stress and unknowing. Thank you again to everyone for working to fit us in and get the job done.

Thank you for your kind words! As we navigate these challenging times in our community, our priority is to provide meaningful and dignified service to our clients. Please take care, and remember that we are here for you if you need us. Thank you!

We have used college hunks numerous times in the past to help us with small and large projects. Most recently we used them to help with moving outdoor furniture during potential hurricanes most recently this week. Chris and Jordan came out and did a wonderful job and provided the exact services we needed and asked for.

We strive to provide the best possible service, and Im glad to hear we met your expectations. If you ever need anything in the future, please dont hesitate to reach out. Thanks again!

Great experience from start to finish. Quick response to my inquiry and prompt responses to my questions throughout the ********** movers ******* and ***** were professional and didnt sit around wasting time like Ive had other movers do. They also listened to all the special requests I made.Overall, would definitely recommend. The service you get for the price is as good as youll find honestly. You could pay more for a larger carrier and get the same or lesser service. Or you can pay less for a small company and get horrible service.

******,
Thank you so much for your thoughtful review! Your feedback truly means the world to us. We strive to provide the best possible service, and Im glad to hear we met your expectations. If you ever need anything in the future, please dont hesitate to reach out. Thanks again!

***** and *** were the best movers Ive ever had. They were very friendly and so so fast too. It made our experience so less stressful and would recommend them to do any kind of move anywhere!!!

******, Thank you so much for your kind words! If you ever need anything in the future, please dont hesitate to reach out.

We used college hunks moving 9/9/24. I would highly recommend. Our movers Christian and Joey were very capable and respectful. They moved all of our restaurants equipment from st Pete to Tampa. Everything was done right padded and stretch wrapped. If you want it done right call college hunks!

Thank you so much for your kind words and support! If you ever need anything in the future, please dont hesitate to reach out. Im here to help!

Our experience with this company was very positive. We needed them to clear a condo of personal effects before a pending sale. We were able to schedule them within a day, (which was crucial since we were here only for two days), they were communicative throughout the process, they were on time, worked efficiently and hard, and were super friendly. Kudos to ***** in the office and to ***** and *** who did all the heavy lifting.

****, thank you so much for your wonderful review! ?? Were thrilled to hear that you had such a positive experience. Your kind words truly make our day! If you ever need anything or have any questions in the future, please dont hesitate to reach out. Were here to help and look forward to serving you again!

First: I know there were no visible marks or damage to my furniture while it was in the storage unit. On the move from Taxes, each piece was individually wrapped in blankets and when the item was placed in storage the packing and blankets were removed and each piece was inspected for damage. A couple of weeks after the furniture was placed in storage, the College Hunks (from a different franchise or location from this complaint) were hired to remove the furniture from storage and sorted and replaced into storage again giving us easy access to important, near-term use of items needed. So, at that point, all of our furniture was in good condition.When it came time to move our furniture into our apartment, we called College Hunks to do the move because of our prior experiences. From the start of this move the two men that were sent assured us that everything would be handled with care. It wasnt. They did not protect our furniture with blankets. They continually placed boxes and other items on top on fine furniture marring the finish. At one point when they moved the jewelry armoire, three drawers fell out of the unit breaking one of the drawers. The man just picked the drawer off the floor and put it back in the unit as if nothing happened. Also, a couple of the drawer k**** are broken off the unit. Its apparent from the damage to the furniture that there was no protection while on the truck given the scuff marks to the finish on the furniture edges.A day after the move I filed a complaint about the damage. No response. I sent the same complaint to the *********************, and they forwarded this to this franchise. Again, no response. Again, I contacted the *********************, coping the local franchise, and made a threat to seek help from the BBB and transportation authorities. A few weeks later, a response from this franchise saying; I could not prove that the damage was caused by them! They said that the damage was caused while in storage.

As part of my commitment to customer satisfaction, I am thoroughly reviewing past complaints to ensure that each issue has been addressed appropriately. I take this matter very seriously and am dedicated to resolving any concerns personally. Regarding the claim submitted on May 8, 2024, I want to update you on our findings. Our claims specialist, Linda, followed up the next day, May 9, 2024. Upon reviewing the damage reported, we found that the scratches on the items appear to be pre-existing and not caused during our handling. The photos of the truck and padded items suggest that these damages may have occurred during the initial move from Texas into the storage unit. The lighting conditions inside storage units can sometimes hide scratches that might not be visible in natural light. We have been in constant communication with you and are committed to reaching a resolution that is satisfactory for both parties. If there are any further details you would like to discuss or additional information needed, please let me know. Thank you for your understanding and cooperation.

All I can say at this point is: This franchise of College Hunks has customer service that is non-existent. They are using the fact that I have no proof that they caused the damage to my furniture and won't even offer the contracted dollar per pound insurance. Do not use these people to move your valuable furniture.

I understand your concerns, and I’m sorry to hear that you feel this way. I want to assure you that we have been prompt in responding to your initial claim. After carefully reviewing the photos of the reported damage, we conducted a thorough investigation. We also consulted with our third-party repair specialist, who reached the same conclusion as we did. The damage observed appears to be minimal, primarily along the edges and ends of a few items. Such damage might not have been noticeable without natural light, especially when items are stored in a storage unit. I remain committed to resolving this issue to your satisfaction. I will continue to work closely with Linda, our claims specialist, to address any further concerns you may have.