ComplaintsforAttorneys Justin Clark & Associates, PLLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 8/11/2021 I hired Justin Clark and Associates and received a retainer agreement. This retainer would handle mediation and give me up to 20 Hours of court time if needed. We had the mediation hearing on 10/12/2021. It took 1.25 hours. The mediation failed. I felt Justin Clark and associates was uninterested in the mediation and represented me poorly. After the mediation failed, Justin Clark and associates told me, for months, they were working on my case and the related complaint. Then out of no where, on 01/25/2022 I received a call from Justin Clark and associates. They said they were breaking my retainer and told me they will not take my case to court. Because of this, they said, they would refund half of my retainer back to me. Almost a month later, on 02/22/2022 I contacted Justin Clark and associates. I asked where was may refund. They did not reply. They have broken all contact with me. They broke the retainer I had with them and took my money. They say "you have power" but I felt completely powerless once I hired them. All would do well to steer away from Justin Clark and associates. They cannot be trusted. Justin Clark and associates: You are a disgrace to your profession.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.