Customer ReviewsforClassic Automotive Repairs, Inc.
6 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rod H
5 stars08/29/2024
As a parent in ********, with a child at ************, I am so happy and appreciative of **** and ***** and this repair shop. They go above and beyond to help students with auto repair needs. Not only with the quality of work, fair pricing, and quick turn around, but with family type atmosphere. My daughter said she waited for repair to be done and was so happy to be able to hang out with their dogs. We will be using Classic Automotive for any and all repairs for her vehicle while she is at school. Thank you so much from 1900 miles away!Classic Automotive Repairs, Inc. Response
09/05/2024
Thank you so much for the very nice review of our business! We surely will be taking good care of your daughter! Thanks again!Review from Brian J
5 stars08/27/2024
Classic Automotive has been our go to shop since our son started at ************ (FIT) back in 2021. From oil changes and other minor fixes to bumper replacement and other major repairs. I live out of state and **** has been a great communicator back to me on updates and information. They have been open with quotes, what could be additional issues and final billing - always doing it fairly. It is great to have a local shop that cares about customers and community. I truly feel they treat my son like family and take care of him like he is one of their own. I am so happy that other parents on the parent board suggested this shop.Classic Automotive Repairs, Inc. Response
09/05/2024
Thank you for the review! We sure appreciate it. We love that we are a Ma and Pa shop and we care for all of customers who also have become friends and family to us! Thank you again to the June family for your kind words they truly mean a lot to all of us here!Review from Andy K
5 stars07/31/2024
I have used this company for several years now. I have never had an issue with ANY of the work performed. Their pricing is fair and they stand by their work!Review from Denise K
5 stars06/20/2023
Wayne and Lisa are honest and work hard to resolve every issue. We have done business with them for over 20 years and are always satisfied with their work. My niece had 2 mechanics in GA try to fix her 20 year old Jeep. Wayne and Lisa were committed to finding the problem and resolved it! Cannot say enough great things about this company and their customer service.Classic Automotive Repairs, Inc. Response
07/13/2023
Thank you so much for your kind words! So glad that we could figure out your niece's Jeep! It has been great serving your family's vehicles all these years. Thank you again for everything through the years!Review from Woody W.
1 star06/04/2023
I wish I could give this so called company a less than 1 star review with a strong warning to stay far away from any service attempted there. They have had my step son's truck there for months now with a feeble and inept attempt to change out the engine. This newly rebuilt engine is having warning signals about oil pressure and the mechanic there has no idea about the fix. I was involved in a conference call that resulted in a extremely rude company owner. This person also gave us false information about the problem status and had to be corrected by the mechanic. We want to have this vehicle towed to a GMC dealership to find out the actual problem since they absolutely don't have the ability and can't be trusted. They have a graveyard of vehicles and now this truck has been locked in this area and held hostage. Please don't take any vehicle here for work. They absolutely cannot be trusted!Classic Automotive Repairs, Inc. Response
06/08/2023
Our company was hired by this young man to put in engine that he purchased himself, I totally told him not to do it and also told him that if it does not work, he still had to pay for the install. He agreed! So, we put his engine in that he purchased and put the misc. parts around it! We ran it and it had low oil pressure and would tell us to turn off truck. We did everything we could for these people. The customer becomes rude especially with me as a female but if he talks to the other owner, who is a male and he is not rude. His own girlfriend has called me several times and even admits that he is very hot headed. We have called the company that built the engine, and he will not take responsibility for what's wrong! The owner of engine company had us do a mechanical oil pressure and we did, and it does same thing, so it tells you right there that it is internal problem! Yes, we have wrecked cars here and cars that don't run but that has nothing to do with their truck, that is our business! We waited 3 weeks for engine so while waiting for his engine we had other jobs come in and had to handle them. We could not push other work away while waiting for his engine. We have tried to talk to them about what to do about it and they just keep pointing finger at us. because we never have put a L83 engine in before, but it is no different than any other. This is why they are saying we don't know what we are doing. We have been here for 23 years and never ever had issue like this before!Customer Response
06/08/2023
I have only had one phone conversation with this lady that seems to run the shop. She gave us incorrect information, telling us that there is metal in the oil. The actual mechanic heard the conversation and told her that she is wrong. I guess she didn't like to be wrong because shortly afterward she just hung up the phone on us. Everyone heard this and it just goes to the issue that this shop DOES NOT know what is wrong with this engine. They are content to just keep the customer from having it delivered to a certified shop to have the problem corrected! Please let this vehicle go somewhere so it won't be a new addition to your junk yard!Customer Response
06/08/2023
I really cannot understand why this company will not allow the truck owner to have his vehicle towed to a dealership to pinpoint the issue and solve it. I find this to be totally irresponsible. The truck is just sitting in there impound instead of being analyzed. This completely sensible solution should satisfy all parties!Review from Lisa J
1 star05/18/2023
Thus company is the biggest joke.. they quoted us 2200 to put in a motor then charged us 3900 and we gave them 2000 towards it and and the truck was not fixed 3 months later and they still have no answers but won't release my truck and now we have to take them to court. Don't take your vehicle to them they have a bunch of junk cars just sitting there no telling how many customers have been ripped off during to this company.. ??Classic Automotive Repairs, Inc. Response
05/24/2023
I gave quote to them for reman engine w/gaskets and no fault warranty and they chose to buy their engine out of Arizona with just block and heads with no gaskets. I told them it would be 2200 to install plus whatever other parts were needed. Also, told them it was not recommended to buy their own engine that if it was not right they would still have to pay. They agreed! We waited 3 weeks to get their engine, but while waiting when we receive more work here since he ordered his engine, so we had to put him in back of what we already had here to work on while waiting for his engine to get here . We spoke to the company and the owner of this truck telling them it is the oil pump, the engine company does not want to take responsibility for the oil pump to replace it. I believe we have treated this customer with due respect.
Customer Review Rating
Average of 6 Customer Reviews
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