ComplaintsforRidd Pest Control Of Orlando LLC
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Complaint Details
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Initial Complaint
10/22/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
A salesman from the company came to my property in May of this year. He told me about a promotion they had for spraying for mosquitoes. At the time the mosquitoes were bad in my neighborhood so I heard him out on what they were offering. He explained to me that for the first spray it was $100 and it would be $150 after for seasonal sprays and that if I didnt want to have them spray again it would be a $50 cancelation charge. I had 2 witnesses hear him tell me this. My friend and my girlfriend were present. The spray did not help with the mosquitoes. When they scheduled their next seasonal spray I said no and I had to call their number to cancel. I was on hold for a ridiculous amount of time and put through to different departments and they told me it is $250 to cancel and thats what I signed in the contract. I listened to their salesman more than I should have and did not have the contract reviewed by someone else. I thought it wouldn't be necessary. I am a disabled veteran and I am attending ************************ full time and have not had time to review the contract fully or file a suit in court. They are rude on the phone and said they will bill me and do the service anyways even though i told them not to (I have this in texts.)Initial Complaint
08/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Pest control company never finished fully servicing my house and has continued to charge my account even AFTER services were canceled.Initial Complaint
04/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
***** came out today and did a great job! He took time to explain things I could do to improve my pest resistance as well as pointing out where creepy crawlies are nesting under the *****! ** edit** OK, after the initial spray I was very happy with the result but recently a few creepy crawlies have made their way back into my home. Called service for a follow-up, no problem so far right? This evening the VERY angry tech showed up at my home, spouted off about how he was "back because after years of doing the job, apparently he doesnt know the job." I didn't understand the statement and disregarded it. Showed him the problem areas where I had seen a few ants and where spiders had been in the garage and left him to his devices. He completed his spraying, explained how nothing could survive what hed done. "Not even germsn cockroaches could have lived." Then took plenty of time to complain on the state of the government and left. After about 10 minutes I entered the garage to find items with DROPS of poison, so much poison it was running in streams down my walls and general spray on EVERYTHING. I NEED TO KNOW THE TOXICITY OF WHAT WAS SPRAYED AFTER IT DRIES. EVERYTHING is covered
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This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.