ComplaintsforSky Devices LLC
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Complaint Details
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Initial Complaint
06/21/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I a sky PAD10 *** and it got very hot and it was in my leg and it fell and broke I try to get them in the phone and no answer and then they had someone in the chat that I needed to pay for a credit report and really I don't think they should change you any thing at allInitial Complaint
01/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
CANT REACH .CUSTEMER.SERVICE AT ALL TO GET .DATA RESORED. FOR SKYPAD8PRO.TABLETInitial Complaint
06/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a Model Elite R55 phone in December of 2022. The phone is no longer working. Attempts to contact the company have been unsuccessful. There is no customer support phone number on the website, and filling out a request for help has not resulted in any contact. I need to have the phone replaced as soon as possible. My wife has medical issues and I need to be immediately available for her.Initial Complaint
09/08/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unresolved
REPEATED ATTEMPTS TO PURCHASE AND GET BATTERIES FOR THE 9 SKYDEVICE PHONES I PURCHASED ON **** HAVE GOTTEN NO RESPONSE WHATSOEVER SINCE THEY SOLD ME 6 PHONES WITH NO BATTERIES AT ALL IN THEM . MY BANK HAS BEEN UNSUCCESSFUL TO HAVE THE **** MERCHANT FORWARD THEM. SO I TURNED TO THE SKYDEVICES WEBSITE TO ATTEMPT TO PURCHASE THEM INFORMING THEM SEVERAL TIMES OF THE DILEMNA BUT THEY SEEM TO BE IGNORING ME TOO AND GIVE ME NO RESPONSE WHATSO EVER . NOW THAT THE 3 BATTERIES I HAD FROM PREVIOUS PURCHASES HAVE ALL GONE BAD, SO I AM STUCK WITH 9 NON WORKING PHONES!!!!! THE MODELS ARE THE "ELITE B5" AND "PLATINUM B5" PHONES.
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Customer Complaints Summary
6 total complaints in the last 3 years.
3 complaints closed in the last 12 months.