6 Customer Reviews
Review from Nicole V
5 stars08/27/2024
I recently had an exceptional experience at Midway Ford, and I can't recommend them enough! From the moment you walked in, You will be greeted with friendly smiles and top-notch customer service. The team was incredibly knowledgeable, patient, and genuinely interested in helping me find the perfect vehicle to fit my needs.A special shout-out to ****** ****, the Sales Manager, whose expertise was invaluable in getting me approved with ********** Credit. His deep knowledge of the process and dedication to customer satisfaction made all the difference. I felt confident and well-supported throughout the entireexperience.The selection at Midway Ford is fantastic, with a wide range of models and options to choose from. The sales team made the entire process smooth and stress-free, answering all my questions and making sure I felt confident in my decision. They truly went above and beyond to ensure I was satisfied.What stood out the most was their professionalism and integrity. They were upfront and transparent about everything, making me feel like a valued customer rather than just another sale.If youre in ***** and looking for a **** dealership that prioritizes customer satisfaction, look no further than Midway Ford. They are the best in the business, and I am beyond happy with my purchase. Thank you, Midway Ford, and a big thank you to ****** **** for an outstandingexperience!Review from Dakota G
1 star08/26/2024
This dealership took an entire week to misdiagnose my vehicle. I received the diagnostic report that I paid for and went to do the repair at a cheaper mechanic. After the expensive repair, the issue was not fixed and the car remained with the same problems. They wasted my time on the diagnostic and gave me a wrong repair order.Review from Olivia C
5 stars08/13/2024
Muy contenta con el dealer excelente servicio compre mi auto elctrico me explicaron el funcionamiento y el mejor intersReview from Jose J
5 stars08/13/2024
El mejor Dealer en ***** el trato de los empleados de ventas y Servcio ExcelenteReview from TONY M
1 star08/13/2022
Worst service manager and service mechanics in *****!!!!! Fix one thing and break rest of your car!!!! STAY AWAY FROM THIS DEALERSHIP GARBAGE. All the 5 stars here are LIES. IF YOU WANT BAD SERVICE OF YOUR VEHICLE THIS IS THE DEALER TO BRING YOUR CAR!!!! SERVICE MANAGER WORST PERSON TO TREAT CUSTOMERS IN HISTORY
Midway Ford Response
08/16/2022
Dear ******** ***** you for sharing your honest feedback. We are disappointed that you have had such a negative experience here at Midway Ford. We can assure you that it was not our intention to disappoint or frustrate you during this process. It appears that you recently had purchased the 2015 Transit Van with 129K miles and some preexisting conditions. We repaired the vehicle and provided you with a refund of $594.83. If you are still having issues with the vehicle or the repair please bring us the vehicle for us to reinspect our work. Please contact ******************* at ************.Customer Response
08/16/2022
I have nothing but 100% respect for the way you treated me *** but your service manager has to be the worst customer relation person in the automotive industry and the mechanic that worked on that vehicle damaged the plastic and the cable of ****** and put it back broken. plus the rear seals he says he replaced are leaking on both side. and cylinder 6 on your report was miss firing because the mechanic unplugged it and put some kind of poxy glue to put it back. all this will be documented and posted with pictures where its being FIXED.Review from Renato
5 stars12/09/2021
The best deals in town with no hassles. No pressure to buy. Family owned and oriented. Midway Ford makes the whole car buying experience so easy and personable. They make you feel like part of the family.
Customer Review Rating
Average of 6 Customer Reviews
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