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          Find a Location

          UHealth has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • UHealth

              1150 NW 14th St STE 150 Uhealth Office of Patient Experience Miami, FL 33136-2120

            • UHealth

              Lennar Foundation Medical Center Coral Gables, FL 33146

            • UHealth

              UHealth and Sylvester @ Plantation Plantation, FL 33324

            • UHealth

              Sylvester at Deerfield Beach Deerfield Beach, FL 33442-7753

            • UHealth

              1501 NW 9th Ave Fl 4 Uhealth Compliance, Office of Billing Compliance Miami, FL 33136-1407

            Business ProfileUHealth

            Hospital
            Multi Location Business

            Contact Information

            1150 NW 14th St STE 150

            Uhealth Office of Patient Experience

            Miami, FL 33136-2120

            Visit Website
            (305) 243-3820

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            34 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            UHealth has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • UHealth

                1150 NW 14th St STE 150 Uhealth Office of Patient Experience Miami, FL 33136-2120

              • UHealth

                Lennar Foundation Medical Center Coral Gables, FL 33146

              • UHealth

                UHealth and Sylvester @ Plantation Plantation, FL 33324

              • UHealth

                Sylvester at Deerfield Beach Deerfield Beach, FL 33442-7753

              • UHealth

                1501 NW 9th Ave Fl 4 Uhealth Compliance, Office of Billing Compliance Miami, FL 33136-1407

              Location of This Business
              1150 NW 14th St STE 150 Uhealth Office of Patient Experience, Miami, FL 33136-2120
              BBB File Opened:
              1/30/2013
              Years in Business:
              17
              Business Started:
              12/1/2007
              Business Incorporated:
              4/1/1961
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 7236897 for this business, issued by Miami-Dade Tax Collector

              These agencies may include:

              Miami-Dade Tax Collector

              140 W Flagler Street, 1st Flr

              Miami FL 33130

              (305) 375-5452

              BBB records show a license number of 7228890 for this business, issued by Miami-Dade Tax Collector

              These agencies may include:

              Miami-Dade Tax Collector

              140 W Flagler Street, 1st Flr

              Miami FL 33130

              (305) 375-5452

              Type of Entity:
              Corporation
              Alternate Business Name
              • Bascom Palmer Eye Institute
              • Sylvester Comprehensive Cancer Center
              • University of Miami Hospital
              • University of Miami Hospital and Clinics
              • University of Miami
              • Bascom Palmer Surgery Center
              • Miller School of Medicine
              • Anne Bates Leach Eye Hospital
              • Uhealth Pediatric Specialist at Weston
              • Uhealth Otolaryngology at Palm Beach Gardens
              • Bascom Palmer Naples Surgery Center
              • Uhealth Clinic at Walgreens
              • University of Miami Hospital and Clinics - Uhealth Tower
              • University of Miami Hospital and Clinics - Sylvester Comprehensive Cancer Center
              • University of Miami Hospital and Clinics - Bascom Palmer Eye Institute
              • University of Miami Hospital and Clinics - Lennar
              • University of Miami Hospital and Clinics - Coral Springs
              • University of Miami Hospital and Clinics - Plantation
              • University of Miami Hospital and Clinics - Hollywood
              • University of Miami Hospital and Clinics - Deerfield Beach
              • University of Miami Hospital and Clinics - Kendall
              • University of Miami Hospital and Clinics - Plantation Eye
              • University of Miami Hospital and Clinics - Physical Therapy Kendall
              • University of Miami Hospital and Clinics - Physical Therapy Marlins Park
              • University of Miami Hospital and Clinics - Physical Therapy Plantation
              • University of Miami Hospital and Clinics - Sports Medicine Plantation
              • University of Miami Hospital and Clinics - Radiation Oncology West
              • Uhealth Fisher Island
              • Uhealth at Palm Beach Gardens
              • University of Miami Miller School of Medicine
              Business Management
              • Grace McLeod, Manager
              Contact Information

              Principal

              • Grace McLeod, Manager

              Customer Contact

              • Grace McLeod, Manager
              • Ms. Iliana De La Cruz, Executive Director
              Additional Contact Information

              Fax Numbers

              • (305) 243-5241
                Primary Fax
              • (305) 243-6487
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              After moving to ***** in late 2023, I scheduled annual checkups with new doctors. My visit to Bascom Palmer Eye at ***** U was for an annual check up originally scheduled in March. The office rescheduled several times not getting to see the doctor until late August of 2024. When I arrived I confirmed it was for an annual check up on eyes.I was taken into a back room where a nurse preformed some minor measurements, then later Dr. ***** entered. He asked the reason for the visit and I said an annual eye exam holding my old glasses and last years prescription in my hand. I had also briefly asked about a small bump on my right eyelid to which he said was a pimple that could be cut out if I liked but could take several weeks of healing. (A 45 second conversation.) He said good deal, and wlked out. I was directed to the frontdesk and was told I was good to go never getting an updated prescription or eye exam. I latter receiveda bill for $500 from the hospital.I have messaged their online system multlple times and can see that staff have viewed the messages, but I get no response. I've called ************** for a get my eye exam scheduled but told cant get anything this year dispite the doctor not doing on the orignal visit. I told them I was charged incorrectly, but they say it doesnt matter what they did or didn't do, If a saw a docotr then I owe the bill. They refuse to help rescehedule a proper eye exam.I have told them I either want the visit refunded or I want them to reschedule a proper eye exam in the next week or 2, then I would be happy to pay the charges if they actually did the service I requested. The charged a total of $524 of which $291.67 was submitted to my insurance company **********************. I have called them and alerted them to the (In my opinion) fraudulant charges.
              Read More
              Read 33 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nicholas A

              11/08/2024

              Great doctors, but and absolute bundle of bureaucracy. Practically takes going through endless red tape on the App or if your lucky on the phone. Their nauseating recordings about quality assurance is so fake and and absolutely insulting . The entire experience is horrific, discombobulated with all departments on separate pages.. If you don't have a current medical condition you will after your U Health fiasco. Btw, the high falurent eye institute is incapable and not at all interested in performing a basic wall chart eye exam along with a color test. Or most likely you don't have the triple platinum eye insurance that they accept.. The whole experience, with the exception of a handful of employees that actually try and help is a Horrific patient experience.. Overall I give and F . They know and simply only care about what insurance you have..

              UHealth Response

              11/11/2024

              Hi ********. Our mission is to provide exceptional experiences. We value your feedback and would like to further discuss your concerns. Please contact our patient experience team at ************ or email ************************* We appreciate your time.
              Read 7 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

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