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Complaint Details
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Initial Complaint
05/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hi. My name is ***************************. My great uncle ************************* died in 2020, who had been a client of The Ferraro Law Firms for years. Around 10 yrs ago, we called the Ferraro law firm and he made me his beneficiary. He specifically asked, as the beneficiary, if he was to die would I continue to get his payments due to his long time health problems that stems from years of Asbestos exposure and Mesothelioma. They reassured him that I would. So from that time, up until he died, he received atleast ***** settlement letters from the Ferraro Law firm that needed to be notarized and signed to receive the payments of different amounts. The law firm sent papers in the summer of 2019 which was immediately signed and notarized and returned. A year go by and I hadnt heard anything then another year, I then called and the intake lady transferred me to someone who informed me that she saw 3 pending payments and that I will be contacted within 30 days. A couple of months goes by and I was yet to hear anything so I called back and this time they tell that they dont see any pending payments. This Law Firm is predatory! They receive peoples payments and hold them to gain interest on the settlement amount, which in my uncles case, multiple different settlements. I am the beneficiary, I am entitled to the payments. I knew I couldnt challenge them alone, so I talked to a lawyer named ************************************* here in ******* who said theyve heard of firms having shady practices as such and are willing to take the case. Please help me get our funds! Theyve had ample enough time to gain interest off of other peoples settlement, I now want my money! I feel much better knowing that if they do not respond to you all that the biggest most well known lawyers here in ******* (*************************************) is willing to take the case. This place is a crooked and only cares about lining their own pockets. The ******* Bar will also be hearing from me. Thank you!Business response
06/14/2023
Dear *****************,
Thank you for bringing your concerns to our attention through the BBB Serving Southeast ******* and *************. We have thoroughly reviewed your complaint regarding the lack of benefits received from your great uncle, ********************************* asbestos case. We appreciate you notifying us about this issue. I want to assure you that we are committed to resolving this promptly.
In order to process your request for potential benefits related to your great uncle's case, we require a copy of ********************************** death certificate, as well as paperwork reflecting proof of beneficiary. While the most commonly accepted proof of beneficiary documentation includes a will or letters of administration issued by a probate court, we are also open to reviewing and accepting other relevant documents for this purpose. Unfortunately, we have been unable to move forward with the disbursement of funds to you due to the lack of these essential documents. It is crucial for us to have a copy of the death certificate and proof of beneficiary as it is the only legal way for us to confirm that we are releasing funds to the appropriate individuals.
Our records indicate that our staff has previously requested this paperwork from you, but we have yet to receive them. To discuss the resolution of this matter,please contact our office at your earliest convenience.
Your dedicated account manager, *******************************, is available to assist you. You can contact ******************************* at ************ or via email at kbeltran@ferrarolaw.com.She will be able to offer further details about the specific documents needed and assist you in coordinating the submission of those documents to our office.
Rest assured, we are fully committed to expediting your request and resolving this matter as quickly as possible.
Best regards,*****************************
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Contact Information
600 Brickell Ave STE 3800
Miami, FL 33131-3073
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.