ComplaintsforAtlantic FL Movers
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
7/22/2023 Final price of 7,500$ Misrepresentation through the use of an estimate of 1600$ which was spiked to 10,000$. All of the items in the trucks were held ****** with the threat of loss and no way of telling what the final price would be which was haggled down as we had no money to pay for the 10,000$ which left us with no money.Initial Complaint
12/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12/12/22 I was quoted an estimate for a move of $285.03 for $95 an hour for 3 hours. I spoke with ***************** At Atlantic FL Movers. Based on the description of the items I needed moved he estimated it would take less than 3 hours and stated I would only be charged for the amount of time it took. The move was scheduled for 12/16/22. The independent contractors contracted from Atlantic FL MOVERS arrived & started packing at 12:53pm they finished loading the truck at 1:38pm. I had to drop off the key to my friends apartment & was told they would meet me at my place which is 45 minutes away. After I dropped off the key I called the independent contractor who told me he was told to wait at the pick up until *** called me. I waited 15 min but never got a call so I called *** 5x with no answer. I then got a text with my final invoice which was $2940.00 not only did they charge me double the hours they added on fees for services not rendered such as stairs, elevator which didnt apply bc both apartments are on first floor. They also added a lot of other fees. When I told them I wouldnt pay they doubled my invoice. I was told that their wouldnt be any surprise ********* final invoice would be only for the hours worked which if completed would have been estimated at 2 & 1/2 to 3 hours.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.