ComplaintsforWe do Concrete Coatings Gulf Coast, LLC.
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Complaint Details
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Initial Complaint
09/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Approximately 2 1/2 years ago we had our pool deck coated by this company. About 1 year ago it started peeling, fading and cracking and I contacted the company since it has a lifetime warranty. Garrett came out and looked at the deck on January 31, 2024. He told me he would get with material manifacturer to see what they could do. In March I contacted him again, he said he was still waiting. June I reached out again and was told he had permission to come fix the deck and I would be put on their schedule for July. I was never contacted. September I reached out again, and told Garrett that I was going to take legal action, and leave reviews on social media to warn others about them not honoring the warranty. He did not respond, but did block me from their Facebook page. I looked up the business on Sunbiz and saw that Joshua Wright still was owner of the company. I had a number for him, since he was who I dealt with initially. I messaged him explaining the situation, he also did not answer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.