ComplaintsforYavascalar Troy Holding LLC
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Complaint Details
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Initial Complaint
03/14/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Feb 13, 2022 I purchased 1000 rounds of 9mm ammunition from Outdoor Limited https://www.outdoorlimited.com/ which I will include them in this compliant. Outdoor lmited refused to speak with me. There only response to my concern was to contact the manufacture. The ammuntion is jamming my gun. Upon inspection of the ammunition, it is not crimped and not sized correctly. The ammunition is useless to me if I cant shoot it. I contacted them on Feb. 27th 2022, Troy Holding- manufacture. I explained to them the issue. I said you feel the lip of the bullet and casing. Also the bottom is not completely sized correctly. I am trying to get a refund to no avail. I provided info and pictures.Business response
04/29/2022
Business Response /* (1000, 9, 2022/04/18) */ Customer has been refunded. However, the products has been tested by QC department. QC department has not detected any problem. The problem is because of the gun that is used. To sum it up, customers was refunded in March 31 Thank you. Troy Ammunition Consumer Response /* (3000, 11, 2022/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) I received a refund. I have been requesting a refund since Feb of 2022. It is now April 19, 2022. I disagree with the response. my fire arm is not defective. The ammo was not crimped well, the sizing on the brass was inconsistent and the ammo was slightly longer than other companies ammo.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.