ComplaintsforDataStream Group, Inc.
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Complaint Details
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Initial Complaint
12/04/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Their opt out form in the website does not work or function properly and they do not respond to any requests of deleting personal information. They are unreachable and do not honor their privacy policy. Please permanently Delete my personal information from your site.Business response
12/04/2023
This is not correct... our form works fine and we don't respond to each removal unless requested.... we have placed ********************************** on our global suppression list. thanks!Customer response
12/07/2023
Complaint: 20946912
I am rejecting this response because: I want all the records under the name huda abdaljalil removed from your records and suppressed, not just the records under the email **********************************. I want all records associated with the name huda abdaljalil to be permanently deleted and suppressed including all other emails and phone numbers and physical addresses associated with it. This company DID NOT remove my name after several requests from me and a service Ive hired until I complained to the BBB. They DO NOT honor opt out requests until the BBB is involved.
Sincerely,
Huda AbdaljalilBusiness response
12/08/2023
He never asked for all of his information to be removed nor did he ask for a reply. Chances are we don't even have his information. I will do a search and get back to you and him.... thanks!Customer response
12/08/2023
Complaint: 20946912
I am rejecting this response because: not only are they not complying with several requests of removal but theyre also rude.
I have a service that scans those data broker sites for my information and they have sent DataStream a request to delete my information and it has been in progress with DataStream for a while. This company is flagged for providing information that causes people immense harm and subjects people to identity theft, stalking, data leaks, and even affects credit scores. They need to be investigated. Until I have confirmation from this company that my information from their records was removed and suppressed, I will continue resorting to the BBB complaints.
Sincerely,
Huda
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.