ComplaintsforCollier Car Care Center
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Complaint Details
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Initial Complaint
11/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I had my oil changed on 11/21. I was not asked what type of oil I wanted. The bill was for ************* at 3 times the price of standard oil. When I asked why I was told that synthetic is the only oil they used. I went home and went to their web page and found this was not true (web Page uploaded). I went back and complained and asked for a refund for the difference between the synthetic oil and standard oil prices. They played stupid asking what web page and again claimed they only use synthetic oil. I was unable to find the mobile web page on my phone. I went home again and downloaded the web page.I would like to be refunded for the price differential. I also do not want to deal with these people anymore. They are using deceptive business practices.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.