Business ProfileforGulf Coast Supply & Manufacturing, LLC.

This company is unfortunately wildly unprofessional with their dealing with their customers. I am a roofing contractor local to ********** and ********** *******. Gulf advertised with us that we could provide measurements to them and they would quote the material amount to us based off of those measurements. We agreed to this, and sent measurements, and they quoted us an amount. We used this amount to quote a job to our customer, which we won.Unfortunately, gulf miscalculated and ended up extremely short on material. We had to order more metal, and provide tarps over the home-owner's house while we waited for them to get new materials on the job site. They not only charged me for the additional materials, but they also charged for the delivery, plus a fuel fee on top of the delivery fee. When I complained, they stated they would give us a discount on the next job. I recognize things happen, so I let it go and we decided to give them another shot.Unfortunately, the same thing happened again. They quoted materials, they came up short (and to add insult to injury, they didn't even include the promised discount on the job!). They charged me again. This time, I refused to pay the difference. They gave me the same empty promise about a discount for future work, and I told them I needed to see some level of ownership on their part for their failure to hold up their end of the agreement. Unfortunately, rather than work this out or find a place to meet in the middle, they placed a lien on my customer's home. They dragged my customer into a dispute between the two of us about the validity of charging me for their failure.I am wildly disappointed with the level of unprofessionalism. While the action certainly got my attention, it speaks to a deeper lack of care about their customer satisfaction and willingness to honor their promises.I strongly advise any roofer or contractor to pursue other options for metal suppliers.