10 Customer Reviews
Review from Michael M
1 star09/13/2024
Hired **** to do work for us. Drywall, trim work, painting, removal of wallpaper. We agreed on a price and went back North home. Came back down when he said he was done to inspect and pay him. when we arrived we had a bad water leak from upstairs unit so really didn't have a chance to look his work over. Over the next few days we found that he did not remove the wallpaper he textured over it and then painted it. My condo now looks like a motel room with heavy texture on it. I have pictures to prove this. His trim work was very poor I think a 10 year old child could have done better. Unfortunately I paid him with all the commotion of the water leak and did not find all of this stuff until after the fact. He said he would return $2,000 of my money for the unfinished work. He did not do that either. I have pictures to prove he did not remove the wallpaper I am putting my phone number in here if you would like to call me and I will send you the pictures to prove it. ******************************* six three zero 531 zero zero nine six
John C. Rizzo Custom Painting, LLC Response
09/16/2024
This verbal response was taken by BBB.
This job began in July 2024 and included the removal of wallpaper, drywall texture and paint. This was completed.
During the project the customer changed his mind about his flooring and switched from carpet to tile. Another contractor was to install the tile. We were asked, in addition to the drywall work, to install baseboards after the tile was installed.
Upon returning to Florida, the customer turned on the water to the building and water poured into his unit from the neighboring unit above, through light fixtures and down the walls. I was there when this happened. The water damaged the drywall causing it change texture. The customer had no insurance coverage for his unit. The wallpaper had been removed per our contract.
I was supposed to go back and complete the baseboards but was in a serious car accident on 8/1/24 with major injury before the tile job was finished. I reported to the customer that there would be a delay in installing the baseboards and he fired me immediately.He has called threatening me and will not allow me back to complete the baseboard job, once I am cleared to work again.
There is no refund due.Review from Betsy A
5 stars05/09/2024
John and Harrold worked like fine tuned machines working continuously and pleasantly even in this heat to get our house painted. Pre Painting prep was done with as much care and consciousness as was the house painting. They were consistently on time and collaborated with us each step of the way to explain the process. Would hire again.Review from Eileen F
5 stars03/25/2024
We had our exterior repaired, prepped and painted by this great company. We had not had our home painted since 2009. Needless to say, it was in great need of attention. If you want total review of what your home needs, **** Rizzo is the best. So knowledgeable in painting, stucco repair, attention to detail and makes sure that the customer is satisfied with the work. Do not hesitate to reach out, you will not be disappointed!Review from Deb Z
5 stars10/18/2023
I was very please with **** Rizzo Custom Painting LLC. His professionalism, punctuality, work ethic, and the painting job he and his assistant did for us. He is a very kind individual full of knowledge. I would definitely call him again for all our painting needs.Review from Kristie F
5 stars09/12/2023
Excellent results! We have had **** Rizzo paint two of our houses and couldn't be happier with the job done. He was accurate with his schedule and we were informed ahead of each step along the way, from power washing to repairs to sealing the old paint to painting the trim and soffits. He also helped tremendously with the paint color selection which I was having trouble with. The estimate was detailed and the pricing was very reasonable. We wouldn't have anyone else work on our property after this since we've already had the best.Review from Mary M
5 stars08/14/2023
Just had my home painted by **** Rizzo Custom Painting, LLC. They did a great job. I would recommend them to anyone. They came when they said they would and finished the job timely. **** was very easy to work with. He kept me informed of every step of the process. He even filled all the holes from all my old storm shutter bolts. I couldn't be happier with the outcome. Thank you ****.************Review from Pamela Y
5 stars05/19/2023
**** just completed repainting our home. He pressure washed the house. Painted the gutters, soffits, downspouts, trim and main house color. Hurricane *** and poor stucco work definitely made the job a challenge. **** was here every morning when he said he would be. Made sure we knew what the daily plan was. My husband and I could not be happier. Thank you ****, it was a pleasure working with you.Review from Nellie A
5 stars01/26/2023
We have known **** ***** and his quality work since ****. Naturally when ******** hit we reached out to **** for various painting and repair services which started on October 31st 2022 and completed on Jan 25 2023 to our satisfaction. No job too small or difficultJohn and his crew are ready and skilled to oblige and complete. We are extremely grateful for the time and effort and **** keeps to a schedule and competitive pricing.Review from Gary L
5 stars01/13/2023
I highly recommend **** Rizzo Painting. He was responsive and did quality work. He did not try to sell me work I did not need and did everything he promised on time at a fair price.Review from Tom C and Lois
5 stars12/06/2021
Exceptional workmanship. Reliable and meticulous. Very impressed in all respects.
Customer Review Rating
Average of 10 Customer Reviews
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