ComplaintsforGabriella Chocolates & Confections, Inc.
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Complaint Details
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Initial Complaint
10/27/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
TABS CHOCOLATE....Gabriella Chocolates is the maker of TABS chocolates. I placed an order on Oct 8th and realized I ordered 2 boxes by mistake. I asked for a refund and they put in a "manual" refund for the amount of $20.00. I not only did not receive my refund, I never received my product. I contacted Tabs customer service SEVERAL times and they kept telling me to give the refund time, but call my bank, so I did. My bank told me that there was not a refund or even a pending refund. The company will not to anything about it. I told them to cancel my order and refund me the rest of my money. Obviously they are doing the manual refund wrong for me to not receive my refund, my next action will be to contact an attorney because I am tired of fighting with this company to get my money back.Business response
11/09/2022
Gabriella chocolates & Confections *** is the manufacture for DBA :Tabs chocolates. Business structure: 69 LLC. We do not sell this product to consumers.
We supply Tabs chocolate with the product. This complaint is directed to the wrong party. Remove this complaint from our Name.
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Gabriella Chocolates & Confections ***
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.