Customer ReviewsforAamco Orange Park

I went to AAMCO to have my truck looked at. I dropped my truck off after I was told that they would diagnose the problem. I got a call a week later and they said it would be fixed but the inspection that was supposed to be free ended up costing me 358.00 dollars which I was never told, so I ended up letting them fix the truck and it cost me 1022.00 dollars. After fixing the cut off valves and stopping circulation of fuel going to the back tank of my truck I drove for one day and noticed that it wasn’t running good so I took it back to aamco left it there and they ran a pressure check and told me the fuel pressure was good. Come to find out I had to park the truck and because of the work they did to my truck, and it was in even worse shape than it was when I took it there to be fixed. The only problem with the truck is a common problem with that year and when I brought it to them it was running fine and I just wanted them to fix the problem with the fuel running out of the rear tanks cap randomly.  I waited about a month or two and finally decided to take it to **** ******* around the middle of October because I didn’t trust AAMCO after the first and second time. Tire Kingdom diagnosed the problem replaced the front fuel pump and the truck was running perfect. I drove the truck for a week and that Sunday I noticed fuel leaking out of the back fuel tank cap again. It looked like the same problem AAMCO said they fixed had started up again. So I took it back to AAMCO to see what happen to the work they did and had a 1 year warranty. In the process of talking to the guy at the counter the mechanic that worked on my truck kept making smart remarks at me which is what I considered disrespectful and unprofessional. I let it go for the time being left my truck there to be looked at. I was told that without looking at the truck the mechanic was saying that when **** ******* replaced the front fuel pump that they ripped out the work AAMCO did and I felt he said that because of the really bad work he did in the first place trying to put the blame on someone else. So I went to **** ******* and talked to them about what they were being accused of and felt that after talking to them being that when I first got the truck 2 years I put a new fuel pump in it myself and had no problems. So I go back to AAMCO after they assumed that **** ******* removed there work so the mechanic says. When I get there I go to look at the problem and notice that the mechanic is saying that the shut off valve is in one of the lines going to the fuel pump. so I try to tell the mechanic I find it hard to believe that the valves are in one of the 3 lines going to the fuel pump and I’m willing to show him proof. He told me he was a mechanic and to shut up. After looking at the work that was done by **** ******* and noticed that he didn’t pull the lines apart to even see if the lines were damaged. After paying 1022.00 to get my truck fixed, I wanted to know why I was still having the same problems after the valves and new lines were installed by aamco. In the process of having this discussion with the mechanic the situation started to get heated and we started having words back and forth and he told me to get the f*** out of his shop. I was very frustrated because I trusted aamco with fixing my truck and it was still not fixed. Now I’m stuck with a loss of 1022.00 dollars which is not easy to come by in this time of covid and my truck still isn’t fixed sitting in the driveway waiting for work under warranty to be fixed. You would think that customer service is important but apparently to them that isn’t never going to happen. Note if you want your car fixed right and not be ripped off and if you GET ripped off don’t call corporate in Pennsylvania P.A. They will find any excuse to get out of addressing the truth to protect themselves from taking the blame for mechanics not qualified to fix your car or horrible customer service which is displayed at the AAMCO in orange park FL technician SHAWN and the service supervisor LEE B. The address is 356 Blanding Boulevard Thank You Michael E Ferreira