Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

WealthyCollegeKid has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • WealthyCollegeKid

      PO Box 32750 Orlando, FL 32828

    • WealthyCollegeKid

      1470 Tropic Park Dr Sanford, FL 32773-6314

    ComplaintsforWealthyCollegeKid

    Ecommerce
    Multi Location Business
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I reached out to the owner of the company via instagram, she responded immediately and I appreciated that. I asked a bunch of questions to more knowledge on the business. And she was kind enough to answer them. I was scheduled to have an interview with on of her team members to see if I was a good fit for the business (ecommerce) selling on ***** He explained to me that this an automated business and that they would run 100% A-Z of the business for me and we would split the profits. He was honest and said this was not a quick get rich business and that it grows with time. I understood that. He said it would cost $5000 for them to get the store ready and running. August 2023 I made the payment, and suddenly he disappeared, stopped responding to my messages (red flag I should have caught) but I notice everytime I sent him a message the owner herself of WCK would respond to me on IG. I took that as okay. Months went by, I never mad a sale until after Black Friday November 2023. I was patient. After then, sales came in now and then, but not a lot. Suddenly about 10 sales came in one day, but they were not fulfilled and I started getting complaints on my store literally everyday. I reached out to the so called team handling my store but no response. I decided on my own to refund the buyers because it wasnt fair. Then they finally reached out and told me my store is restricted and that I should open a new **** account!! The worst part was that initially they told me $5000 was for setting up and store and buying products but that was a lie, I paid the $5000 and they used my credit card to fulfill the orders. Now I need to open a new **** after just 4 months. I never thought I would be making this complaint. But please stay away from WCK!! Not worth it. I barely made my initial investment back!!

      Business response

      02/08/2024

      We would need your full name and the context of the situation in order to respond we do not have anyone under *** in our records leading us to believe this is fake . We offer refunds within 72 hours or you can email us to see if you qualify for a full refund at **********************************

      Customer response

      02/08/2024

       
      Complaint: 21194636

      My name is Prayer Boms. This is not fake. I would appreciate the refund. Thank you

      Sincerely,

      P B

      Customer response

      02/08/2024

      I used my  initials to hide my identity first because I thought it would go public. My first name is prayer and last name is boms. I will provide my ID to provide that and more proof that I did business with wealthy college kid.
      I provided a screenshot of the communication Ive had with them. Please feel free to ask for any additional information 

      Business response

      02/08/2024

      We offer refunds if you felt this way within 72 hours of purchase.

      Please reach out via ********************************** 

       

       

    • Complaint Type:
      Delivery Issues
      Status:
      Unresolved
      I paid Wealthy College Kids for a Walmart Automation store May 30,2023. Over the course of the summer, I never got the Walmart Automation Store because it never got approved. In August 2023 I asked for my money back because I never got the store and I could not financially put any more money in the business venture because I never got a store approved, I had already been waiting months to get the store. I missed the opportunity to pay for my college tuition, see Beyoncé in concert and my regular financial obligations of living . The owner offered a eBay store instead to build more capital , they suggest I take out a loan from the bank to pay them and make the ends meet but i kept getting rejected . The eBay store got suspended and generated $40 Which I never received. So again I asked for my money back because this type of business is something I thought I wanted to be apart of but I don’t anymore. It’s left me broke, and in a worse financial nightmare than I started. They take a very long time to write back and now I’m suffering from severe depression of all the pain I have cause for people around me. I would like my money back. I never got the Walmart store I wanted and they wouldn’t even unsuspend the eBay store or call back after I have them to do so. I just wanted ta new life experience, and meet like minded people while learning e-commerce , but it’s been the exact opposite. I just want out and work my 9-5 . These instagram dreams aren’t true, I have disappointed a lot of people including my four old daughter by not being able to provide. I want my money back.

      Business response

      10/05/2023

      Thank you for reaching out to us regarding your Walmart Automation Store purchase from Wealthy College Kids. We sincerely apologize for any inconvenience you've faced during this process.
      We understand that you've been waiting for your Walmart Automation Store to be approved, and we appreciate your patience. However, it's essential to clarify our policy regarding refunds. At Wealthy College Kids, we do not offer monetary refunds for our services. Instead, we provide alternative solutions to ensure your investment remains valuable.
      In response to your concerns about the Walmart Automation Store, we would like to offer you the following alternatives:
      eBay Store: As previously discussed, we can continue to work on optimizing and improving your eBay store to help you build the capital you need for your business venture.
      Other E-commerce Opportunities: We can explore other e-commerce opportunities or platforms that align with your goals and financial situation.
      While we understand that this may not have been the outcome you were hoping for, we are committed to helping you find success in the realm of e-commerce. Our team will work closely with you to ensure you have the necessary support and resources to make the most of your investment.
      We genuinely value your business, and we're here to assist you in any way we can. Please let us know which alternative option you'd like to pursue, or if you have any other questions or concerns. Our customer support team is ready to assist you with the next steps.
      Thank you for your understanding, and we look forward to working together to achieve your e-commerce goals.

      Customer response

      10/11/2023

       
      Complaint: 20698794

      I am rejecting this response because i paid you May 31,2023 . I waited, June, July, and in August I had no where to live and I had to move. I am a single mom. and I told you I could no longer afford to be apart of this program. I had no more money to put in this program and  the  company is forcing me to come up with money I dont have. They dont even sell the Halloween decorations , Thanksgiving 
       Or Christmas directions , not even a toaster. On top of that I am being denied for loans and I kindly told the company. I had no more capital. The staff did not work on my store, for what ever reason. I was nothing but nice. Since I had no sales I offered my $2,300 pair of off white shoes to sale so I can get capital they wouldnt even list the product on ***** The store has been suspended and I never made one sale. This company has done nothing for me but put me in a financial nightmare and watch me suffer for months when I asked for help. I want my back I cant afford to do this or keep waiting . I gave this company 5k six months ago and I have no made a *****. I want my money back. 

      Sincerely,

      *********************************

      Business response

      11/01/2023

      Dear Customer,

      We want to bring to your attention that it is essential for you to respond to the arbitration request in order to initiate the process for any and all refunds. Arbitration is a formal and structured method of resolving disputes, and your active participation is crucial to ensure a fair resolution. Please review the details provided in the arbitration request and follow the instructions provided for your response. If you have any questions or require assistance, feel free to reach out to our customer support team for guidance.

      Thank you for your cooperation in this matter.

      Customer response

      11/01/2023


      Complaint: ********

      I am rejecting this response because I reached out about this arbitration early this morning, they sent a text back saying they do not open till 10 and they will reach out to me then. They never did. I reached out to her 1:00pm, and 4 :00 pm when she Finally replied reach out to the AAA. I asked to whom did I need to speak with and what’s the number to call. I called her a lot of times and she told  me to stop calling cause they were closed. i wanted to  know who in the AAA … with whom should I have spoken with?   what am I supposed to say?  I have never been through an arbitration or even what they do . I don’t have an attorney. . I told her I wanted a refund. She kept saying this what we agreed to.  The man I spoke with told me she was suing me for asking for a refund back, when I called her back to  verify what the AAA  said she wouldn’t answer the phone so I left voice messages demanding the truth, asking what was she going to sue me for?  When I asked for a refund? I told her my living situation and conditions. I told her about the city I am in the water is bad in the county and I need to move. I am a mother. I need my money. She responded back instead of answering my questions she said she would file a harassment because I kept calling and texting. Then she had her staff call me and tell me I was crazy as **** and I was not getting a refund. They told me I should **** myself, and I’m not getting a refund.   She said harrasment  order on me because I  called many times. They put more energy in arguing with me than doing any work. I don’t have a store and  I’m out of 5k. It’s November and still no arbitration resolved as of today. I could have made a $150k if I made $1,000 a day for these past 5 months. I didn’t even get a store. All I did was realize I think I should to aerospace engineering instead of civil engineering because my real job of fixing aircraft is great! I’m changing my major!  Second of all all the stress I’m under so much stress. Working under the FAA is stressful making sure I do a good job. I have to be focused because people lives depend on aircraft’s I am also a mother . I can’t have this much time invested in a company going back n forth it’s childish. I want peace. I can’t believe I even went back n forth . She then said she would sue me for harrament! I am so upset I just my 5k back! Like be serious nobody is obsessed with you girl, I’m OBESSED WITH MY MYSELF and things that pertain to me! Omg! Omg! If the better business bureau can in honor of my birthday get me a refund ! Cuz ummm it’s Scorpio season is she wants to be a scammer let her be I need someone to run me my 5k back! At this point, since I got a child they to make it $20k .  I blocked her what’s app, c

      It’s my freaking birthday season! I can’t believe she would even play with me! Girl bye! 
      Sincerely,

      ******* *********

      Customer response

      11/27/2023

      I would like to tell you this case has been resolved and I want the review removed taken down. 
      Higher management has reached out and taken care of all issues, comments and concerns. Higher  management  helped figure everything out 

      Customer response

      11/28/2023

      Date Sent: 11/27/2023 4:04:05 PM

      I would like to tell you this case has been resolved and I want the review removed taken down. 
      Higher management has reached out and taken care of all issues, comments and concerns. Higher  management  helped figure everything out 

      Customer response

      12/21/2023

      This case is not resolved. I was lied to several times by this company. After not receiving a product from this company, I wrote reviews and complaints , opened a case with the *** asked for a refund. The company had a man named ******************* me told me if I took down my reviews and complaints , close the case with the Aaa they would refund me my money, I did as I was told but they never refunded the money. So now its Christmas I have no money , no store and I would like an attorney because I want to sue. 

    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I paid $12000 to get a e-commerce store and LLC made in my name back in November 2022 it is now August of the following year and still no store , still no LLC furthermore someone from their organization revealed that the company is scamming individuals, I just want my money back and not have to file with the courts

      Business response

      08/03/2023

      Hey! We’ve noticed you’ve never requested an escalations call to get your issue sorted. We will have support schedule you for one in your slack channel and they can assist in figuring out where your documents are. 

      Customer response

      08/14/2023

      Date Sent: 8/13/2023 1:44:33 PM
      It has not been resolved for the company still refuses to acknowledge their wrong doing and give a refund 

      Business response

      08/24/2023



      Thank you for reaching out to us regarding your request for a refund. We understand your concerns, but I'd like to inform you that our company operates with a no refund policy. However, we are fully committed to addressing any issues you may have faced and finding an alternative solution to rectify the situation. Please let us know the specific problems you encountered, and we'll do our best to assist you in a way that ensures your satisfaction.

    • Complaint Type:
      Product Issues
      Status:
      Unresolved
      Wealthy College Kid is an education-based company teaching students how to create a dropshipping business using ************* and ******** Marketplace. I heard them on Clubhouse talking about an automation business opportunity they were offering. You had to get on a call to be approved. I got on a call and met with ***. I was approved and asked to wire funds to their bank account and sign contracts. I sent $5000 for the setup and operation of an **** store and $1500 for a resellers certificate to be issued to not have to pay sales taxes. An **** store was to be created and completely operated by the *** team. I completed all the necessary steps I was asked to complete. In March 2022, *** offered a sale to open an Amazon store which was to be a more lucrative store and faster profits. I again invested, now $10,000 via wire transfer. The **** store launched in March and sales were being conducted. I watched and kept asking about the profits as they were very low. I was transferring money to buy products to be sent to customers. Well, in May the *** team got my **** store suspended. It never made a profit and the store was permanently suspended. It took months to get my money paid to me from **** for the products sold. Most od the shipments went to the wrong addresses, were shipped the wrong products or not shipped as the staff claimed they were ill. I asked over and over to speak to *********** or *** and never could to get answers. In May I asked when my Amazon store would launch, and they told me to wait to see if the **** store would be reinstated. No documentation or training materials were provided for setting up the Amazon store. I kept asking questions but was hard to get answers. I was told they had to change their business model and I had to wait. The Amazon store was due to launch in October 2022, but no date was ever provided even when hard pressed. Nearly 1 year later, $17000 and no operating stores as promised, very limited contact and no answers

      Business response

      01/25/2023

      Thank you for bringing your concerns to our attention. As you can see from most of our positive reviews, we strive to provide our customers with the highest level of service. 


      We would like to address some of the issues you have raised. Tax exemptions and resellers certificates are important tools to ensure compliance with state sales tax laws. If you have not received letters from states regarding sales tax, it *** be that your sales have not reached the threshold required for filing in that state.


      Regarding staff performance, as a staffing company, it is our responsibility to take appropriate action when issues are brought to our attention. This *** include repositioning, supporting, or terminating staff as necessary. We understand that changes in staff can be difficult, but it is important to ensure that our team is providing the highest level of service to our customers.


      Our staff is available to respond to customer inquiries Monday through Friday from **** PM EST. If specific questions were not answered, it is likely because they pertain to issues outside of our control.


      We also would like to note that Amazon's requirements for seller accounts are subject to change and as a seller we must comply with their policies; this includes the requirement of purchasing and sending in products for them to inspect prior to selling, as this protects their customers from fraud. While we understand that these changes can be challenging, we assure you that many other stores have successfully navigated these issues.


      If you are looking to improve your experience, please do not hesitate to reach out to your account manager. We value your feedback and will work diligently to address any issues that *** have arisen.
    • Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I signed up for e-commerce automation (***************************) in February 2021 and still have not made anything back on my 25k investment. I've been tossed around to so many different virtual assistants and no one really cares about actually making the stores successful. All stores opened by WCK have been permanently suspended with zero profit made. I did everything that was asked (LLC's multiple subscription services, etc.) and got nowhere. I am devastated that I spent so much on this and feel totally scammed. I have reached out to Christianna H*** several times and keep getting the run around about a refund. I don't believe she is planning to issue a refund, just put me off and hope I eventually give up. This is truly unethical. This company is so unprofessional and I wish I would have never gotten mixed up in all this.

      Business response

      07/25/2022

      Business Response /* (1000, 17, 2022/07/25) */ ***Document Attached*** We are an e-commerce consulting brand as stated on our agreements. Like any consulting agreement for a real estate firm, for a stock/portfolio management firm, we cannot take responsibility for constant market volatility on platforms that we do not own. As stated in our agreement, we also do our best to assist you in navigating through solutions to move over an roadblocks that may come, which happens in any and every business. We have plenty of stores that are performing very well and testimonials for this, and there are some stores that have struggled with moving forward. This is no different than any other business. Some people with stock portfolios have stocks that are performing well, and others that aren't performing well. Does this mean that ********* ****** ****** ********** ***** *** and ******* ****** should stop managing portfolios? We will continue to support each store that is struggling with solutions to keep moving forward. If you wish to hire someone else to consult and run your e-commerce store there are instructions on your agreement on how to sever our connection. Please feel free to reread your agreement.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      On March 22 2021 I submitted a wire transfer in the amount of 30,000$ to **** LLC, but it also works with wealthy college kid LLC. The CEO of the WCK company is Christianna H*** and her operation manager name is KUTAKO K******* who is an agent/ owner of **** LLC, but he goes by Kay. Out of the 30.000$. 20.000$ was for a ******* automation service and 10, 000$ was for an amazon automation service. After paying the 30,000$ start-up fee, I was also to pay 50/50 profit split with them. Unfortunately, 1 week after my amazon store went live. It was deactivated. I asked them for a refund and they absolutely refused. In addition to that, I never received ******* service. From that date until now. I have been communicating with Ms. Christianna hurt along with Kay and their team. I have done everything they asked of me. I have been very patient and cooperative and I still have no stores (services I paid for). periodically I would ask for an update and it seems like they are giving me the runaround. My last straw was when they asked me to open another amazon account in someone else's name since they messed to and I and I questioned it because from my judgment, that is fraud. What makes matter worst is that I get notifications almost every day from Ms. Chritianna H*** From her advertisement of her recruiting new people for her ******* and amazon services and I still have nothing. Moreover, I fell for this because Ms. Christiana has been in ****** magazine and shares her story of how she became a millionaire through Eccomerce. She and kay had proof of stores actually making profits. So if you asked me if I knew this would turn out like this? I would say no because she had had proof of multiple profitable stores making 20,000$ to over 50,000$ and is also published in ****** magazine. So I believe any other person would fall for it. Otherwise, I would have never sent a wire transfer for 30,000$. It has been 15 months now. Please help me .

      Business response

      08/30/2022

      Business Response /* (1000, 17, 2022/07/25) */ ***Document Attached*** We are an e-commerce consulting brand as stated on our agreements. Like any consulting agreement for a real estate firm, for a stock/portfolio management firm, we cannot take responsibility for constant market volatility on platforms that we do not own. As stated in our agreement, we also do our best to assist you in navigating through solutions to move over an roadblocks that may come, which happens in any and every business. We have plenty of stores that are performing very well and testimonials for this, and there are some stores that have struggled with moving forward. This is no different than any other business. Some people with stock portfolios have stocks that are performing well, and others that aren't performing well. Does this mean that ******************************************** and ************** should stop managing portfolios? We will continue to support each store that is struggling with solutions to keep moving forward. If you wish to hire someone else to consult and run your e-commerce store there are instructions on your agreement on how to sever our connection. Please feel free to reread your agreement. Consumer Response /* (3000, 19, 2022/07/25) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes please provide the better business live proof of the stores Wealthy college kid and Christianna H*** claiming to be making 20,000$ to 70,000$ monthly. I would love to see it. Because that's why I got onboard. Plenty of stores? I have seen about 4 people testimonials and one of them Richele right? Your frequent testimonial person! Does that mean she's the only one making money? Would love for you to provide her live store and proof that is actually hers! They're more people loosing then making. As evidence by reviews and other consumers that have came out. So you're knowingly know people are not making money like you advertise but you continue to advertise this service and charge 25,000 dollars upfront for an ****** now. Your even having people take out loan to pay your service and you knowing good and well that you won't deliver. You have been advertising ******* service since 2020 that's how back I can trace it! Have anyone actually gotten approved? Because I got onboard 2021 and y'all kept trying didn't get anywhere. I never got ******* which I paid 20,000 $. So if it didn't work in 2020 why drag the service on to 2022 ? So new people get onboard and they suffer similar faith and you continue with it. My ****** which I paid 10,000$ for was deactivated a week later! You claimed you have experts in your webinar running these stores! Are they really experts? Because if they were I wouldn't be getting panicking text messages and slacks notifications every now and then of you firing the account managers because cause they are not performing. Stop playing with people hard earn money! I can go on and on! What is mess up is you make us sign non disclosures so no one knows what we going through! It cute you're comparing your e-commerce consulting firm to stocks and stock portfolios management, real estate management. I didn't sign up for stock management or real estate so that argument is invalid. You tried to make a point by saying does that mean if ************** and fidelity should stop managing portfolios? Lets set something straight! You can not compare wealthy college kid to ************** and fidelity because they are actual experts and although their are risk, they would not keep taking people money and invest it in bad stocks. They would actually be profitable and not waste peoples time. You say you will continue to support each stores that are struggling! How by making keep giving people the runs around until you eventually stop responding and block them?? Because that's has been your practice. Matter fact the only way I could have actually communicate with you! You deleted it! Stop trying to save face like how Christianna was actually asking me for my wire transfer info as if she was actually going to refund me my 30,000$ and said that she was suing her operating manager Kay AKA KUTAKO K******* who she claims is now her ex business partner and she's suing him because the money went him! All of this is outrageous! Meanwhile Christianna and Kay are still promoting business together. You mentioned if I wish to hire someone else to consult and run my e-commerce store there are instructions in my agreement. Is that a joke? Because maybe I'm too emotional about my hard earn 30,000$ and I don't see that no where near it. You have no other connections. It's been 16 months. What I wish for you to do is give me back my 30,000$ and to stop misleading people. I also want to notate that these are the timeline provided by wealthy college kid and it's been 16months. Here's a timeline to expect moving into the next stages, based on the automation(s) you've purchased: ******* Timeline Onboarding & Application Prep & Submission (2 weeks)> Approval Period (2-4 weeks)>Store goes live (1 week after approval) ****** Timeline Onboarding & Application Prep & Submission (2 weeks)> Approval Period (4-6 weeks)>Store goes live (2 weeks after approval) Business Response /* (4000, 32, 2022/08/12) */ Again we have stated the agreement it is very clear and we have reached out legally to you as well. Consumer Response /* (4200, 34, 2022/08/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) So let me get this straight. I have messages from Christianna Hurt herself asking for lawyer information and my wire transfer information to refund me. Then she turns around and sends a cease and desist letter for defamation of character! Is it defamation of character if I'm talking about true and honest experience with your company with proof from reviews of others with similar experiences? And your response now is "we have reached out legally to you as well". Is your legal way of reaching out to me is telling me you will refund me and turn around and send a cease and desist letter. Nothing is clear until you give me my 30,000$ back. I worked hard for it. Business Response /* (4000, 36, 2022/08/15) */ This is an ongoing legal matter we are taking extremely serious . We asked for the information to get your legal address so you could be served. Consumer Response /* (4200, 38, 2022/08/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) That's funny and that's not the reason why she asked me for my wire transfer info it was for a refund. She always had my address. Whereas where my lawyer sent the demand letters asking for the 30,000$ to wealthy college kid LLc and ****************** LLc to prevent this from happening in the first place it came back undeliverable. Step 2- I sent the demand letter through slack to your chief operating officer James and when I asked him for an update he told me christianna did not response. Step 3 I sent the demand letter through christianna hurt On ********* message where she used to respond to me but she did not read the letter. I tried all 3 avenues and there was no way of contacting you or your business. But funny enough you were reachable after the video (the only way I can think of contacting you)I spoke up about my true honest experience you finally replied and you said you were going to sue Kay it's a ongoing case and that Kay got my money and that I should have waited to get my funds and let's be honest you know that was not true because the next day you and Kay was still on clubhouse together which you as in christianna h*** have deleted those comments. Then you messaged me on ********* asking me for lawyer and wire transfer information and you even said where to email my wire transfer information to. So who is imbecile here? Stop playing with me. I'm taking serious about my 30,000$ we can keep going back and fourth. Pay me back my 30,000$. I have had enough of this.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I signed a contract March 2021 with WCK for 2 DFY E -commerce stores******** $25,000 & ********* $5,000. I was told that I will make my profit back in 6 months to 1 year and that my store would take 90 days to get setup. After I signed the contract and paid the money, communication slowed down and my store is still not live as of 4/5/22. Their operations mgr. Kay was very unprofessional, rude, unresponsive and unwilling to do his job and did not deliver as promised. I provided everything they asked for including creating my LLC, accounts, subscriptions to get my account setup and whatever else was asked for. When my application was finally being reviewed by********, the account manager didn't even have my website built and******** had to reach out twice for this information as 2 weeks passed since they requested this information and******** threatened to deny the contract due to missing information. I finally received the website for my store almost a month later and it was horrible, very plain, and nothing anyone would want to purchase. They basically just threw something together without any market research. Needless to say, my store was denied by********. A month later, they claimed to have resubmitted the application but denied me access and I never heard anything else about it. I also had an eBay store that was shut down as soon as it went live and was permanently suspended without reason. They attempted to create a FB Marketplace for me but that was shutdown as well - no explanation was provided. I followed up with them about all my stores and how I was unhappy with the service and was told I was inpatient. I have made $0 ROI from this $30K investment and continue to lose money with the subscriptions I was advised to sign up for. I've asked for a refund but was denied and ignored. I told them I was going to get an attorney and they told me to do whatever I need to do. What kind of business is this??! This experience has caused me much stress and anxiety.
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      This company advertises that you invest in an e-commerce business such as ******* or ******. The owner promised that I would make my initial investment of 15k back within 30 days and it's been 4 months and I haven't made close to that amount at all. There were a lot of lies and it seems as if it will be impossible to make my initial investment back even within a year. She also stopped working on my account when I asked her for my money back. She has done this to a lot of people and it must be stopped.

      Business response

      02/25/2022

      Business Response /* (1000, 5, 2022/01/07) */ The Customer received an******* Automation Store which did well over 50,000 in sales as well as an ******* Automation Store and a ******** Marketplace Automation store all the stores were live and making sales the customer did not like the results and wanted to be making more money faster when we reached out and communicated client changed all the passwords on all the platforms making staff unable to keep working so at that point we stopped working on the stores and ended contact . Consumer Response /* (3000, 12, 2022/01/27) */ ***Document Attached*** Everything she said is a complete lie. One I am going to attach the total amount my account as made since I started in august. I will also attach the screenshots of the promises she made. I only made 2k from august until now and when I started requesting my funds back she had the VA that she was paying stop working on my account which thus caused my ******* to be suspended. And the lie about me changing all my passwords first of all my passwords were not needed to login to anything that is required to run my account. The VA was added as a user. Why would I change everything and jeopardize my own account? That makes no sense. Consumer Response /* (2000, 22, 2022/02/11) */ Hello, The owner has refunded me my initial investment. So this has been resolved. Thanks, **************

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.