2 Customer Reviews
Review from Russ F
1 star05/21/2024
I have been waiting for a battery for 10 months, all I get are excuses why they can't ship it. They do not know how to run a business. It's sad because the bike is awesome. I even had 2 local ebike companies contact them if the need assistance to ship the battery, they have declined. There is alot of competition in 2024. I would not recommend amp rides to my enemyReview from Steven P.
1 star07/31/2023
Amp Rides changed ownership on June 1, 2023. I ordered a Volt ST 1500 from them on July 7, 2023 ($2149). As of July 29th, the bike is still not operational. It arrived on July 19th with a bent derailleur and hanger and missing parts I had ordered. I contacted Amp Rides and was told the parts would ship "right away". I still have not seen those parts. I discovered that the display that controls the bike operation was not working correctly. I was told that part would be overnighted. I understand that the company may be in transition but I am disappointed and upset in the slow response to the issues with my bike. When I contact them I get a lot of promises but have yet to get any resolution to correct the issues. So 3 weeks after ordering, almost 2 weeks after receiving it, I am still unable to ride my bike. That's unacceptable. I will update my review once the issues are resolved one way or another.
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