ComplaintsforHuckleberry Notary Bonding Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/02/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Ive completed the application for ******** Notary Public designation. As of January 1, 2024 ******** requires a Study Course and a Certificate of Completion. I contacted Huckleberry Notary Bonding *********** in *******, ** to administer the Study Course online and provide the Certificate of Completion. Huckleberry was listed on the State of ******** vendor list. I successfully completed the Study Course as of January 22, 2024. Huckleberrys instruction was that I send them the original notarized Notary Application along with a copy of the front side of my drivers license. I mailed the requested documents to the Huckleberry place of business address that I was given as ************************************************************************************* on January 22, 2024. Huckleberry advised on the instruction form that upon their receipt of my docs that they would send the application, copy of my drivers license and the Certificate of Completion to the ******** State of ***************** for further processing. I got a letter from the State of ******** telling me that they couldnt process my application because the Certificate of Completion wasnt included with the application. I called Huckleberry at their posted number of ************ on January 25 when I got the application back from the State of ********, left a voicemail, and havent received a response. Can BBB help? Have I been scammed?Business response
02/17/2024
I have spoken with ****** and the miscommunication has been resolved. What was thought to have been a rejection letter from the state, was in fact, a notification from ** that the state will not approve the application without the education certificate. The letter stated to call us to get the next steps in obtaining the course certificate. ****** and I had a very pleasant telephone conversation and her paperwork has been submitted to the state. I also let her know that we do NOT have voicemail set up for the company so in the future she may email us or make sure to speak to a representative who is more than happy to help.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.