Business ProfileforRed Coach, Inc.

They are horrible! Their drivers are rude and unprofessional. I used them 3 times, traveling from *********** to *******. The 2nd time I used them the driver was late and did not let me put my bag underneath the bus. He was ******* and told me to go sit down. The sad part is I wasnt even late, I was there over 30 minutes early and had to wait for the bus. The driver then sped off and hit a car! After the police came and did their investigation, the driver contacted RedCoach and even though it was his fault and the car was totaled that he hit because he was *******, they let him continue to drive to ******* anyway. This 3rd and last time that I used them my bus ticket said 12:30am for departure. I got to the bus at 12:13am. The bus driver was standing outside the bus waiting and as soon as I walked up to him he started yelling and cursing at me. Saying when he calls me that I need to answer my phone. First of all, he texted me around 10pm and the only thing he texted me was I am the bus driver. I was confused and texted back Ok. The driver texted back a thumbs up emoji. What kind of foolishness is that?! And how was I supposed to know who he was calling me? He told me at the bus that he shouldnt let me get on the bus! Excuse me! I wasnt late and the scheduled departure time was 12:30am. I had to drive from ***** and when I tracked the bus it said arrival time was 12:25am. How was he not going to let me ride when I already purchased my ticket and wasnt late? The RedCoach company need to thoroughly screen their bus drivers and have a camera on the bus so they can monitor them. I will NOT use them again!