ComplaintsforCompetitive Edge Landscaping
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
A gentleman by the name of ********************* came out to my house sometime between March 3rd & 4th to discuss what I wanted done to my landscaping.We discussed what plants I wanted, what were probably the best plants to use. We talked for about 20 minutes and in the end, he said he would come up with a landscaping design plan and email me the quote by the end of business day via email.I didn't receive the quote, so on March 5th, I emailed him saying I wasn't sure if he had my correct email address because I hadn't received the quote. I told him in the email I checked my spam folder but nothing was there either. I said now that I've emailed you m you can just reply to this email with the quote.I waited a few days for a response email, or at the very least a phone call explaining and apologizing why he never got back to me, but nothing came. No email, no phone call...nothing.I began to think that this was very unusual and highly unprofessional, but was still willing to give ****************** and the company the benefit of the doubt, so I picked up the phone and called the company maybe one or two weeks after I sent the email on March 5th 2024.Surprise, surprise...no one answered. Voicemail picked up, and I left a message.To this very moment, no one from that company nor ************************* ever returned my phone call.Now I'm thinking this company is not who they claim to be, fraudulent, extraordinarily unprofessional and if they do exist and are a real company, should not be allowed to own a business license. Absolutely no work ethic, unprofessional, if they truly exist.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.