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Find a Location

Craze Hills Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Craze Hills Inc

      PO Box 356 Ozona, FL 34660-0356

    • Craze Hills Inc

      13999 Gulf Blvd C-4 Madeira Beach, FL 33708

    Business ProfileforCraze Hills Inc

    Vacation Rentals
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers property management, and vacation rental agent services.

    Business Details

    This is a multi-location business.

    Find a Location

    Craze Hills Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Craze Hills Inc

        PO Box 356 Ozona, FL 34660-0356

      • Craze Hills Inc

        13999 Gulf Blvd C-4 Madeira Beach, FL 33708

      Location of This Business
      PO Box 356, Ozona, FL 34660-0356
      BBB File Opened:
      9/29/2011
      Years in Business:
      14
      Business Started:
      6/14/2010
      Business Incorporated:
      6/14/2010
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CND6215807 for this business, issued by Florida Department of Business & Professional Regulation

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      https://www.myfloridalicense.com/dbpr/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Mainsail Vacation Rentals
      • Itrip
      • ITrip Vacations St. Petersburg Beaches
      Business Management
      • Mr. Charles Park, President
      • Ms. Elizabeth Park, Director
      Contact Information

      Principal

      • Mr. Charles Park, President

      Customer Contact

      • Mr. Charles Park, President
      • Ms. Elizabeth Park, Director
      Additional Contact Information

      Fax Numbers

      • (727) 483-7937
        Primary Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      N. C.

      1 star

      04/21/2024

      I am writing to tell you about all that happened in condo #*** at South Beach Condos in Treasure Island ******* the last two weeks. If we would have come down for one week our WHOLE vacation would have been ruined! Fortunately, we came down for two. We are hoping that this week will be more fun and not full of repair men. This unit is managed by iTrip Vacation Rentals.These are the issues we have dealt with since arriving last Monday:Tub clogged cuz the drain was full of hair so repairman came to clean it out Toilet plugged and had to be replaced as something was stuck in it Wash machine was bouncing all over and making all kinds of noise and had to be fixed and that was 2 days of repairs The dryer vent was completely full and did not dry until I found that out The recliner appears it might break at any time Then they were sending a representative from their company on Wednesday, I believe it was, at 11 AM. 11:30 or so, we called and oh, there was a mixup and they would be here soon, so another day wasted.With all of these issues they offered us $140.00 for the cleaning fee...

      Craze Hills Inc Response

      04/24/2024

      We apologize for any maintenance issues this guest experienced during her stay.  Items do come up, as they do in any residence, no matter how well they are inspected, as they do in my home, your home, or this guests home.  

      We always try to respond immediately if we possibly can, but when we have to rely on outside services, we cant fully control it.  This was the cause of the delay that was mentioned in this review.

      All guests have a right to post reviews of the unit in which they stayed, but the BBB website is not the place for this.  We kindly request that the review not be published as it really has nothing to do with us as a business, but rather it is centered on their experience in the unit they stayed in.  

      The guest will receive the appropriate review requests from the booking websites for them to publicly post their experience.  That way, they can express it to future guests which appears to be the intent of this review.

      Thank you.

       

      Customer Response

      05/22/2024

      I understand having issues with items, but the tub, toilet and washing machine all in 11 days? Seems rather substantial and that this condo had not been inspected for a long time. We will go to another resort managed by another company for our next trip down. Thanks

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