ComplaintsforWorking Live
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Complaint Details
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Initial Complaint
04/10/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was with Market America aka Shop.com and enrolled in a subscription with Working Live ************* I have since cancelled my membership to Market America/Shop.com since last October but the Working Live continues billing me a monthly $9.99 every month. I have sent multiple email to them to cancel but they have continued to bill me.Initial Complaint
06/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have had multiple communication issues with WorkingLive over my almost 2 years of being a customer. I have sent multiple messages through support and never receiving a response.The latest issue was discovering that they have charged 2 of my cards (although I completely removed one from my account and it isn't even listed anymore and hasn't been for the entire time they've been double charging me) for 9 months! I sent a request for a refund, and I received 1 month's worth of a refund. I've sent another message to demand the other 8 months refund and to CANCEL my account and remove all cards of mine from their system.Initial Complaint
09/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In May of this year I submitted to Working Live's contact form that I would like my account with them cancelled. They continued to charge me $15 a month in May, June, July and August. I contacted them on August ************************************************************************ which I should not have been charged since requesting cancellation. They said they would do so, and yet have still failed to cancel my account with them. My subscription shows as active with another charge coming out on September 23 of this year. I have escalated my complaint to the president of their company and disputed the charges with my bank. I may have to get a new debit card number to prevent them from further theft from my bank account.Initial Complaint
08/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I would just like to cancel my monthly subscription of their service. Ive been trying to contact the company for a month and its impossible to get a response from them
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Customer Complaints Summary
5 total complaints in the last 3 years.
1 complaints closed in the last 12 months.