ComplaintsforFlagler Detail Company
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Complaint Details
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Initial Complaint
06/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had them come out to my work to detail my car..he washed, sprayed wax on and shampoo my seats front and back and shampoo my doors. I paid him $225.00.. when he was done it was still wet so I couldn't tell how it looked. The next day it looked awful. lines, streaks dirt all over seats and doors. I called him immediately. I took pictures. He apologized and told me that he should have cancelled with me because his machine broke and he had to rent one. He told me that he would come back and do over when he got his machine back.A month went by and I called several times asking when he would be back. He said when he got his machine back he would redo. He also offered me my money back if I didn't want him to redo. I offered to meet him if he wanted to just give me my money back. I told him whatever works for him, because I do need to have them redone. The car looks worse than before he did it. He has not responded again since.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.