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Complaint Details
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Initial Complaint
06/14/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In May 2021, I gave McKenzie Homes $5,000 to begin building a home on a property that I own in Sarasota, Florida. I have the contract for this home build, signed by myself and an officer of McKenzie Homes. After receiving various assurances that they were moving forward on the process of permitting, plan preparation, etc, I realized that McKenzie had done nothing to begin this process. In February 2022, I asked McKenzie to return the $5,000, since they did not deliver anything to me. The first phase of the contract required them to complete engineering and home planning. They never completed this first task, or any of the other listed subsequent tasks. Their response was to ignore this request, and they have done nothing to resolve this issue. Since this company did not deliver any of the items that were in our signed contract, I am requesting a full $5,000 refund from the company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.