2 Customer Reviews
Review from Scott M
1 star07/29/2022
All American Fence review: Pros: * Veteran discount Cons: * Did not follow their own drawings measurements * Installed on neighbors property ( survey provided / property marker flags visible) * Argued their own measurements with customer ( documented drawings ) * Stated "it's pretty close" , that doesn't apply to property lines ( 12" off ) * Lack of ownership to quality of final product or quality control. * Zero communication between field team, supervisor, owner, or customer. * 100$ flower relocated. Likely will not recover. * Customer will have to perform a professional clean up * No follow up I could not wait for them to "eventually" fix their mistake and sever the relationship. I use the term fix loosely considering I had to correct them multiple times. Instead of simply removing and replacing 32' of fence they chose to move it in 12". Yard is a complete mess. They also left without asking me if I was satisfied. I'm sharing my personal experience with AAF. Consider other contractors. - Disappointed customer that does not recommend.Review from Barbara K
1 star01/05/2022
Fence was only 5 weeks old and blew down. Repaired. But what happens next time with another storm. I'll have to pay.If your smart, watch what fence type you order from them. I got nearly $5000.00 worth of vinyl fencing. 5 weeks later, 2 whole sections blew down. This fence consists of a post and Lego type slats. Now, all my fencing is loose. I was told next time I'll be charged for repairs. I paid for a special lock,, extra charge and the inside one is broken.. No replies to my phone calls.BBB time.I have NO WARRANTY OR GUARANTEE. Let the buyer beware.
Customer Review Rating
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