12 Customer Reviews
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Review from Albert G
5 stars08/28/2024
I'm a real estate investor who lives in New York. My family and I own about 23 properties in the Port Charlotte area affected by Hurricane Ian. Jeffrey and The Homeowner's Advocate were recommended to us by our regional property manager as he had been helping other clients of her's. He ended up completing 13 claims for my family and every single one of them was a Slam Dunk. He even put together an entire spreadsheet of all of our properties to see how we were performing over the portfolio. I am extremely happy with the results amd very happy we found him. Albert G.- New YorkReview from Thomas P
5 stars08/05/2024
My house sustained major hurricane damage. The Insurance company settlement check wasn’t enough to cover the materials, leave alone the labor. Their adjusters would not return my phone calls or emails. After hiring The HomeOwners Advocate I didn’t have to contact the insurance adjusters again. The process takes time, but Jeffrey Von Stein was like a pit bull and kept going after the insurance company. He recovered enough money to completely repair my house and to cover my living expenses while the house was being repaired. I am a DIYer, but there was no way I could have fought the insurance company on my own. I hope I never need to go through this again, but if I do I’d hire The HomeOwners Advocate in a heartbeat!
The HomeOwner's Advocate - Expert Public Adjusters Response
08/06/2024
Thank you very Much Mike for the kind review We worked very hard to get your Insurance Carrier to pay fairly. Eventually, we forced them too. All the best Jeff V PAReview from Mike P
5 stars02/22/2024
I highly recommend this group. They were liaison between me Mike Proulx and my insurance company following hurricane Ian. I had extensive damage and they made the difference in my settlement!The HomeOwner's Advocate - Expert Public Adjusters Response
02/23/2024
Thank you Mike for your positive review. You certainly appreciate your business and helping you through a difficult time. JeffreyReview from Sandra B
5 stars10/17/2023
I was referred to The HomeOwner's Advocate from a contractor who knew they were professional and very good at what they do. I had Insurance with State farm and had heard that they were difficult to deal with on claims, so I needed help. They were able to complete a very professional and very detailed estimate of all the damages that I could see and some I couldn't notice. In addition, they didn't just go away just after the first check was issued. They worked very hard through the entire process to get everything I deserved or was owed by helping me with recoverable depreciation. After this entire lengthy process, I now feel that I was made whole after the hurricane. Extremely happy I hired The HomeOwner's Advocate Public Adjusters!! Sandra B.-Port Charlotte, FloridaThe HomeOwner's Advocate - Expert Public Adjusters Response
10/18/2023
Thank you Sandra for the positive five star review. It's very gratifying to us to force these insurance companies to pay you every penny you deserve. It's not like they're returning any of the premiums you pay them every month. Resource them to be fair and reasonable.Review from Dennis C
5 stars09/08/2023
I was referred to Jeffrey Vonstein of The HomeOwners Advocate by our property manager early in the process. I was told that if we didn't get him early, he might be full of clients. I am so happy he was able to help us. Citizens offered us essentially zero money on their initial offer. Jeff was able to force them to be reasonable. He was able to document much more damage than we weren't even aware of. We had a renters policy so we were limited in our coverage, however, at the end of the day, he was able to get the majority of the compensation we needed to do all our repairs. High Recommend The HomeOwner's Advocate.The HomeOwner's Advocate - Expert Public Adjusters Response
09/20/2023
Thank you Dennis. Very Glad you were pleased with the results. Jeff V PAReview from JAMES D
5 stars08/30/2023
We were referred to Jeffrey Vonstein of The HomeOwners Advocate as a highly regarded and successful Public Adjuster. He far exceeded our expectations. He even went to the island by boat before the bridge was operable to investigate and evaluate our significant property damage after Hurricane Ian. We had both a WIND claim and a FLOOD claim. Our Wind carrier didn't want to pay as they were blaming most of the damage on the Flood. Jeffrey was able to pin them down and force them to be reasonable, ultimately through the appraisal process. He kept telling us to trust his process and only judge him after the end result. It was a lot more difficult than it should've been, but he and his team Got Results!! Thank you to The HomeOwners Advocate and their effective and personalized service. James & Heather Deiner, Sanibel Island FloridaThe HomeOwner's Advocate - Expert Public Adjusters Response
10/18/2023
Thank you James for your glowing review. Really enjoyed getting you every single penny that you were due.Review from Jeffrey B
5 stars08/16/2023
We were referred to Jeffrey VonStein of The HomeOwner's Advocate from a few of our friends on the island he was already working with. Our insurance carrier was absolutely abysmal in their initial offer, and we knew we needed professional help. Boy, did we make the right decision. Jeffrey explained that there were many avenues our claim could go, and he was prepared for each scenario. He kept saying, trust my process. He was able to extract significantly more funds on the supplement offer and then recommended we consider the appraisal process as there was still a significant amount not covered. At the end of the day, after supplement, after appraisal, we ended up with a significant overall settlement that i was extremely satisfied with. If I could give 10 Stars, I would...The HomeOwner's Advocate - Expert Public Adjusters Response
09/20/2023
Thanks Jeffrey. I only wish it went to 10 Stars, lol. Glad we were able to not only discover all your hidden damage, but also get you fairly compensated for them.Review from Ron & Deborah J
5 stars08/01/2023
When Hurricane Ian hit, we knew we needed professional help. We interviewed several local Public Adjusters and decided to hire Jeffrey Vonstein and The HomeOwners Advocate to represent us not only on our home claim, but also our two rental properties. Each one of these 3 claims had their own specific challenges, but Jeffrey was able to navigate through all of them with three different carriers to help us get a fair estimate. At times, the process was slow and agonizing, but Jeffrey did his best to keep us informed and kept his promise that we should trust his process. His process was successful in getting three fair and reasonable settlements. Given the Opportunity, you won't be sorry by hiring The HomeOwners Advocate.The HomeOwner's Advocate - Expert Public Adjusters Response
08/02/2023
Thank you Deborah for the kind words. We try our best to get our clients Just and Fair compensation, but sometimes it's extremely difficult. Most clients really don't understand just how bad and unfair The Florida Home Insurance Claims Process is until they actually go through it. I'm very glad we could help you. Jeffrey Vonstein SteinReview from Dirk D
5 stars07/17/2023
Highly recommend! They made sure I was Fairly compensated by my Insurance Company after Hurricane Ian.The HomeOwner's Advocate - Expert Public Adjusters Response
07/18/2023
Thank you Dirk. I'm very happy we were able to help you in your time of need. We strive to make sure our clients' are not VICTIMIZED TWICE. Congrats on your settlement. The HomeOwner's AdvocateReview from Lisa W
5 stars09/28/2022
"I was referred to Jeffrey Von Stein of The HomeOwner's Advocate from a HOA President of an Apartment Complex he was representing as well. I had a couple rental properties in Pensacola. One of them had a tree crush its roof and my property was unrentable. Jeffrey was able to get my policy maximum on my claim. My only wish was that my policy limits were higher. He could've gotten much more. He also helped me with verifying that a tree removal guy was legit. Jeffrey goes beyond what a regular public adjuster does as he helps to qualify contractors as well. Very Happy with results!The HomeOwner's Advocate - Expert Public Adjusters Response
09/30/2022
Thank you Lisa I'm very happy that we could help you get what you deserved.
Customer Review Rating
5/5stars
Average of 12 Customer Reviews
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