ComplaintsforTrue Builders Inc
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Complaint Details
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Initial Complaint
07/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
True Builders filed a lien against my home in the amount of $10,824.33 when they never entered my home. True Plumbers, a subsidiary was in my home July 1st for a busted pipe which was repaired and the invoice for the work was for $2,465 which was sent to my insurance company for reimbursement and is currently under review. They have no basis for a lien and definitely not at that amount.Business response
08/08/2024
Liens are customary for all services that True Builders/True Plumbers performs as it protects us from non payment. This is standard in our industry. As soon as the carrier turns over payment for the services rendered the lien is immediately released from the customer and their property.
For this specific claim, payment has been released to ************** and when she turns it over to True Builders/True Plumbers, the lien will be removed.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.