ComplaintsforRoadRunner Veterinary Clinic
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Complaint Details
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Initial Complaint
08/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Today 8/26/23 I took my cat in to be seen for an unknown health issue. We discussed what was to take place with my pet. Paid for the urgent care fee, then the doctor came in to talk with me but did not communicate any other fees that I would be charged on my card. They then took my card and charged me which I had no idea of the amount until I saw the receipt. The whole time, I was under the assumption that the amount which we had discussed is what I would be charged. To my total surprise, I was charged over $1,100 !! This is poor business practices and I believe I have been stolen from as this was not approved by me!
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.