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Find a Location

Lindstrom Air Conditioning & Plumbing has 2 locations, listed below.

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    Customer ReviewsforLindstrom Air Conditioning & Plumbing

    Air Conditioning Contractors
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

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    141 Customer Reviews

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    • Review from tm m

      1 star

      11/16/2024

      Left us without serving AC unit. First they schedule an appointment and don't show, pushing us off for the next day. Then because they didn't install unit they refused to do ANYTHING. THEN LEFT. Leaving an 86 year old who is blind and his 58 year old son with a cardiac issue with a working system.
    • Review from Mike L

      1 star

      11/07/2024

      Tech came out on 10/28 for an issue with my tankless water heater. I was aware of an initial $99 trip charge when making the appointment. He arrived and never opened his tool bag. He checked on his tablet and told me to troubleshoot with the manufacturer tech support it will be an initial $489 charge plus any repair parts and labor. Why could I not been told that over the phone? This was a bait and switch! They should know in the office that it would be at least $489 to diagnose a tankless water heater problem. I called the office but lady I spoke to refused to consider refunding me the $99 trip charge despite being a customer of several years with an annual AC maintenance contract. I normally do not write reviews but this treatment is unacceptable. They should have told me upfront that any troubleshooting of a tankless water heater started at $489 before even starting any repairs. Will be taking my business elsewhere.

      Lindstrom Air Conditioning & Plumbing Response

      11/08/2024

      We're very sorry to see that your experience was less than 5 stars, ****. Our focus is to do what is right for the customer and we would like the opportunity to address any of your concerns. If you would like to speak to us further, we would be more than happy to speak with you. Please call us at your convenience, ************.
    • Review from Ms. G

      5 stars

      10/30/2024

      I have been a client for 20 years. This company has professional, reputable, courteous, and knowledgeable technicians.
    • Review from Edwina A

      5 stars

      10/25/2024

      Timely and knowledgeable. Very professional. Make sure you understand the service performed along with pictures for your viewing.They are the beat.
    • Review from Gopal S

      5 stars

      09/20/2024

      Technician was very knowledgeable and fixed the problem. He was very professional and courteous. He explained how to take care so this problem could be avoided.
    • Review from Margot P

      5 stars

      09/12/2024

      ******* has been with us for several years and never disappoints. He always explains things clearly and answers any questions that we have. His personality is his asset, and he is always pleasant.I feel that he does his best for me every visit and we have one of the best relationships of all the service providers that I use - he is by far my favorite - I feel as though we work as a team.He is the son I wish I had..........
    • Review from Michael B

      1 star

      06/27/2024

      I have a service contract for a new unit I had installed 4 years ago. ****** dollars a year for nothing my condensation line clog's every month we call last night they would not come out until 8:00am today. I clean out the line myself. Do not get a service contract it's a waste of money he wanted to charge me ****** to clean out the line after they were here 3 months ago. I say no he look at the unit that's it and still charged me ***** dollars. I will never use them again and will never sign another service contract what's the point.
    • Review from June C

      5 stars

      06/07/2024

      Exceptional service from start to finish. Would definitely recommend Lindstrom for A/C and water heater problems.
    • Review from Frances G

      5 stars

      03/31/2024

      Excellent service by Jermaine Gordon. He got my air conditioner working today. I am very happy with the level of professionalism. I will be using Lindstrom in the future. Sincerely, ******
    • Review from Antoinette S

      5 stars

      03/05/2024

      I have used Lindstrom for years always with good results. This time was special for a couple of reasons.most of all was the skill, knowledge and attitude of ******************************* . He explained the service needs carefully so that I could understand without making me uncomfortable.

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