ComplaintsforAll Power Supply, Inc.
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Complaint Details
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Initial Complaint
03/16/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I am filing a complaint against the following businesses – refusal to honor warranty. ALL POWER SUPPLY FEI/EIN Number 45-0520111 **** Powerline Rd #*** Pompano Beach, FL 33069. Attached are copies of Invoice, Phone, Email and Written Correspondence showing our attempt to have All Power Supply honor their Warranty Agreement for the product purchased through All Power Supply. BACKGROUND: Flash Equipment has purchased through All Power Supply for many years – contact and owner is ******** Montgomery. Flash Equipment sold the Inverter purchased from All Power Supply to our customer. The customer contacted us in January to let us know the Inverter had stopped working. ***** ****** called multiple times to try and speak with ******** or Technical Support to see if problem could be resolved. The phone calls were never returned – were continually told **** would get back with him. Flash Equipment did purchase 2 additional products at the end of January from All Power Supply. ***** made the assumption that **** may have been ill and would get back to him. Flash Equipment continued to contact All Power Supply and get assistance. An Answering Service has been hired to take calls and are unable to provide any any assistance. ***** spoke with an employee of All Power Supply – ****** – ****** informed ***** it was not his problem and hung up. The resolution we want is to return the defective Product and receive our money back. We have no trust in the company to correct this – we have exhausted all efforts to work with them. All Power Supply have refuses to honor their Warranty while they continue to operate their business and sell products. They are still operating business and cashed a check on 03/14/2022, while they ignore our requests to assist with Defective Product. The Warranty on this product is 1 year so this must be resolved. INVOICE ****** - PO *****
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Contact Information
2580 N Powerline Rd Ste 605
Pompano Beach, FL 33069-1058
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.