ComplaintsforWord of Mouth Refinishing LLC
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Complaint Details
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Initial Complaint
01/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Work was initiated November 9th, 2021. Majority of the cabinets were painted as agreed however the paint did not "settle" as **** stated. Instead it left bubbles in the paint in which he agreed to fix. When I contacted him On November 15, 2021 he agreed to come back and fix the cabinets however he did not pick up all cabinets. He only picked up 4. On November 22, 2021 he returned with cabibets he fixed I discussed that he missed 3 that were not finished and he agreed he would come back after Thanksgiving. I contacted him after Thanksgiving to only be given the run around and a date of January 10, 2022. It is not January 27th, 2022 and **** and his wife ****** have email me agreeing that they would fix the cabinets however they are not responding or returning any of my calls. I paid in full ***** for my cabibets to be painted to only get a botched job. He is also advertising pictures of my home that I NEVER agreed to allowing my home to be displayed on the internet for privacy reasons. I have all text messages, pictures and remails with him agreeing and acknowledging what he needed to fix.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.