ComplaintsforCA Certificate Service, LLC
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Complaint Details
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Initial Complaint
10/04/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Was sent an invoice for $87.25 from CA Certificate Service which I shouldve checked first to see if its legit. Turns out to be fraud after I sent the check. Luckily, I was able to stop payment from my bank for a fee! This is sad bec I am a non-profit! These people should pay or go to jail!Initial Complaint
12/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The scam continues.... I was sent letter from CA Certificate Service ************************************************************************************Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
In August, I received a letter in the mail stating "Congrats on registering your business with the ***********." This letter was address to my sister, **********************************, and it looks like it was from the state & given that the return address is **********," I paid the ***** via check. My sister just set up & applied to have her business in ** & is in the process of moving. I have called twice asking Certificate Service for a refund, and have yet to receive it. It appears they try to deceive folks into believing they are a government/state organization & this is not the case. When I called the first time in mid October, they told me it would take **** business days for me to receive the refund. I called again this past Friday, but I am not hopeful that I will be receiving any sort of refund. Document #: ******* . There is no means to contact these folks except by ********** is difficult to reach them.Customer response
11/27/2023
Better Business Bureau:
My issue was resolved! I received my refund just wanted to provide an update.
Thank you for your assistance.
Happy Thanksgiving,
Sincerely,
***********************Initial Complaint
12/27/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Amount of money taken: $87.25 Check number: **** (Chase)Check process date: 12/24/2022 The business sent me a misleading mail that makes it look like it is from the government and I have to send a check to them by 12/15. It turns out it is one of many scam businesses that claims to help with my business set up process.I called them and talked to the person before the check was taken, and he said he will send a refund. However, now the check has been processed and he is ignoring my calls. I also have not received any confirmation about the service they are claiming to provide, so they just took my money for nothing.Initial Complaint
11/08/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Scam. Not an overpriced product or a bad service, Im talking full on SCAM where you are swindled out of money in exchange for nothingInitial Complaint
07/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Received a 2022 certificate is status request form from the NM certificate service when I first registered my business. Sent in $87.25 and haven't received anything. Called and no one helped. I just want my money back, I'm a small business and every penny counts. Please help!Business response
07/26/2022
Business Response /* (1000, 5, 2022/07/12) */ Sorry for your inconvenience, but we do not operate in the State of New Mexico. Therefore this complaint is not valid pertaining to our company. Best of luck.Initial Complaint
03/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
In September 2021, I received a 2021 Certificate of Good Standing request form from OH Certificate Service. I mailed the completed form with a check for $67.50 to them on September 13, 2021. As of October 13, 2021, I had not received the certificate. That day, I spoke with Julie via phone. As of December 1, 2021, I had not received the certificate. That day, I spoke with Fred via phone. He asked when the check cleared. I told him it cleared on September 24, 2021. Fred indicated he could not pull up my company's name. I asked to be transferred to a supervisor. Miles (the supervisor) indicated she put in another request for the certificate to be sent to me. As of January 6, 2022, I had not received the certificate. That day, I spoke with Felicia via phone. As of today's date - March 2, 2022, I have not received the certificate. This morning, I spoke with someone at the Ohio Secretary of State's office. She indicated that OH Certificate Service is not a legitimate company.Initial Complaint
02/06/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
This company sent a misleading letter urging me to pay them $87.25. The letter makes it look like they represent the Secretary of State, so I paid immediately, thinking that I was paying the Secretary of State. I just saw a notice at the Secretary of State website right now that this notice is a fraud. Please return my money. My bank is ****** Credit Union, my account number is ********** and the check number is **** PLEASE RETURN MY MONEY PLEASE....HELPBusiness response
03/07/2022
Business Response /* (1000, 9, 2022/02/21) */ You have our company confused with another company operating out of CALIFORNIA. WE DO NOT NOR HAVE EVER CONDUCTED BUSINESS IN THE STATE OF CALIFORNIA. Hope this helps and if you could remove the complaint that would be great.
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Customer Complaints Summary
10 total complaints in the last 3 years.
3 complaints closed in the last 12 months.