ComplaintsforBilly the Sunshine Plumber of St Petersburg
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Complaint Details
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Initial Complaint
06/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was recommended to Sunshine Plumbing. I bought a faucet and I needed a plumber to install it. The plumber that came out disassembled the faucet and then he told me that my faucet did not have a deck plate. I asked him to try the one from my old faucet. He said he damaged it when he disassembled it. Then he turn it around and said that it might work that way. Then he told me that it wouldn't work without even trying to make it fit. He told me that he would have to come back and leave everything as is, or he could go to ********** and buy a faucet like mine with a deck plate. He took a picture of the faucet. Then he called and told me that there were no faucets like the one I bought and that the only one was a **** for $200.00. He made it sound like I had no choice but to let him buy the faucet. I felt coerced into buying the faucet. So I told him to buy it. He charged me $508.00 for the job. He charged me for his time going to **********. If he would have told me before he disassembled the faucet, I would have returned it to Amazon and purchased the same one with a deck plate. He also charged me an extra 3% for using my credit card. He never gave me a receipt for the faucet that he supposedly bought from **********. He hauled away my old faucet and the box for the new faucet. I want the receipt for the faucet.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.