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          Wentzel's Heating & Air Conditioning, Inc. has 1 locations, listed below.

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            Business ProfileWentzel's Heating & Air Conditioning, Inc.

            Air Conditioning Contractors
            BBB accredited business

            Contact Information

            51 Alafia Dr

            Sarasota, FL 34240-1202

            Get Directions
            Visit Website
            (941) 925-2430

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/17/2010

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Wentzel's offers Professional Heating & Air Conditioning (new installation, repair & maintenance services), Insulation (all types) & Electrical services. We provide residential & commercial services.

            Business Details

            Location of This Business
            51 Alafia Dr, Sarasota, FL 34240-1202
            BBB File Opened:
            1/5/2010
            Years in Business:
            32
            Business Started:
            1/1/1992
            Business Incorporated:
            9/14/2001
            Accredited Since:
            9/17/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CAC1817723 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr/

            BBB records show a license number of FRO4587 for this business, issued by Construction Industry Licensing Board

            These agencies may include:

            Construction Industry Licensing Board

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CAC1817723 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2026.

            These agencies may include:

            Sarasota County Construction License Board

            1001 Sarasota Center Blvd

            Sarasota FL 34240

            (941) 861-5214

            https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

            BBB records show a license number of CAC1817723 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2026.

            These agencies may include:

            Manatee County Construction License Board

            (941) 749-3047

            https://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

            BBB records show a license number of CAC1817723 for this business, issued by Lee County Construction License Board

            These agencies may include:

            Lee County Construction License Board

            1825 Hendry St

            Fort Myers FL 33901

            (239) 533-8895

            https://www.leegov.com/dcd/ContLic/ActCont

            Type of Entity:
            Corporation
            Business Management
            • Mr. Teddy Wentzel Jr., President/Owner
            Contact Information

            Principal

            • Mr. Teddy Wentzel Jr., President/Owner

            Customer Contact

            • Mr. Teddy Wentzel Jr., President/Owner
            • Mrs. Cindy Wentzel, Vice President/ Qualifier
            • Mr. Shane W. Wentzel, Treasurer
            Additional Contact Information

            Fax Numbers

            • (941) 925-2422
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/05/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            ********* installed new AC unit, have had problems with ********** ever since. They came out 2 times to fill *****. Third time, called someone else and this person found a damaged copper line connected to the new AC condensor. The kink/damage to the line would take a large amount of pressure/weight to bend the copper, and happened during the install, and then covered with insulation. ********* refuses to fix it.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Charles B

            10/13/2022

            A number of months ago ******* installed a ****** heat pump at my ******** address, locating the condensate pipe outlet next to the pump. The trickle of water leaving the system pooled and flowed onto an adjacent paved walkway leaving it permanently wet and slippery. This became increasingly hazardous. Wentzels **** told me the water should have been directed away from the area. On his arrival, Wentzels ****** noted that the condensate should not have been set to drip onto packed earth. He then called a colleague to bring him a small bag of stones. Sitting on the back of his truck outside the house, he waited. Over an hour. The work was later described as a two-man job. According to ******* the second man was "driving around picking up parts." (There were no parts!). 25 minutes later ****** was done. He simply scooped up the earth in and around the small pool of water, and placed the stones around the outlet. Over the following few days, I reported that no water was leaving the pipe. I was told that it would take time to flow. A few more calls, and ******* informed me that the water is below ground and that's okay. But isnt that a code violation? Or is the pipe blocked and the water is backing up? Since the original installation was, according to Wentzels own people, not done properly, I expected ******* to make this minor correction at no cost. Despite Wentzels claim that my wife had agreed to an (unspecified) charge, no new charges were ever discussed or agreed to. "Shes a liar!" ******* snapped, and billed me for $275. The invoice reads: "Repipe drain line to reroute from pavers. 2.5 Hour Labor." The work described was never done! Then an email: "Failure to pay the entire balance due (by 5:00 pm today) will void any remaining warranty on your HVAC system. Also if the entire balance due is not paid in full, your account will be sent to collections." Is ******* hustling two old people (Im 90 and my wife is 81)? Sad that a local company would do that.

            Local BBB

            BBB of West Florida

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