ComplaintsforCPA Partners, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/13/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
CPA Partners were hired to do our Financials at ****** ****** **** A contract was signed with them without board approval in Oct 8th 2021. We have not been able to get Financials - Sept, Oct Nov or any updates -no 2022 Budgets, CPA Partners is using our Reserve Insurance Fund to pay Operating Bills, there is no need for this - she has depleted our Reserves, CPA Partners will not respond to letters or emails -we just paid them 4000.00 and they have not produced any Financials not even a homeowner Ledger. How do we get our Financials and the Reserves refunded? My Condo dues check for Dec 1 2021 has not been cashed by them and now late fees are being assessed. I also want the contract that was signed by the President of the Board of the Common areas, as it clearly states in our Docs, no President alone can sign a contract without a vote of board members, this did not occur and paying $4000.00, and still not getting ANY financial information is not correct. I have sent CPA Partners emails and requests on information and have been ignored. CPA Partners believes they work for the President of the Board solely, I have tried to explain - they work for the Community Members- our dues pay for their services and according to FL State Condo Law- we as members have rights to ALL documents and Invoices-as CPA Partners must not be aware of CONDO laws. CONDO/HOA accounting is based on transparency. Please assist me in getting Financials Sept Oct Nov as we can not sell our units, Homeowner Ledger and the Reserve money refunded immediately to the Reserves as we have a $126000 Insurance Bill due and CPA Partners has depleted our Reserves.Business response
01/26/2022
Business Response /* (1000, 5, 2021/12/20) */ I am responding to your recent email regarding the above referenced complaint. Our firm was recently engaged to assist the condominium association Tyrone Villas, Inc with their financials. It appears that the complaint was filed by the prior bookkeeper who was terminated. We are working thru their attorney and he confirms she has no authority to file the complaint. I have also attached the rules that clearly support our position, since we do not and never have had any relationship with *********** that previously handled the financials. Dennis T., CPA 8200 - 113th Street, Suite 103 Seminole, FL 33772 ****************************** ******@cpapartnersllc.com Consumer Response /* (3000, 7, 2021/12/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) My name is *********** - I am a Condo Owner - I am not nor have I ever been the prior bookkeeper or worked for Tyrone Villas in any aspect or been a Board Member or on a Committee in Tyrone Villas. I am a 75 year old Condo owner in the Community and don't feel it is necessary, to prove my identity since you cash my Monthly dues check every month and quite clearly you have to apply the funds to my account. Please check you records, it is very concerning that you did not look up my name in the Owner Roster before making such false statements. Mr. T's statements are completely false and incorrect and he has me confused with someone who doesn't even live in our Community. I have sent Toni multiple emails asking for a Homeowner Ledger and 3rd Quarter Financials on Tyrone Villas Inc and Tyrone Villas Inc #1 - she has never responded - it is my right as a Condo Owner to be provided this information. Please send my information as requested. I have attached letters sent to Toni of CPA Partners - *********** Consumer Response /* (3000, 13, 2022/01/13) */ CPA Partners is not able to do the Accounting on our Community. We are a 149 unit Condo, we don't have many bills, nor is the Accounting or processes difficult, we have the best Community Management Software in the industry and she won't use it. They need to step down so we can get a LCAM who does Accounting, the Community can't afford 1 Tax Accountant, 1 bookkeeper and a LCAM and a Maintenance Man - that's ridiculous. Consumer Response /* (3000, 14, 2022/01/13) */ ***Document Attached*** I still have not received a Homeowner Account Ledger, the Community still has not received a 2022 Budget, nor any Financials for Sept Oct Nov or Dec 2021. This request was sent certified mail per FL Law. It was stated in the Jan 4th Meeting that CPA Partners were not going to respond to the BBB Complaint any further
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 12:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.