ComplaintsforHome Improvement Handyman LLC
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Complaint Details
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Initial Complaint
05/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Contract Date: Mar. 29, 2024 - Started: Apr. 02, 2024 - Ended: Apr. 12, 2024.Amount paid: $8,700.00. Entire Driveway Pavers .I have had a Professional Paver look at the driveway after completion and he informed me that the entire job does not meet basic industry standards. This report is by a Professional "Hardscraper." Original installer has offered to replace cracked/destroyed pavers that began cracking within days of completion with the same inferior size pavers originally used, with a labor charge. The entire driveway has to be re-done because the the pavers he installed in the driveway are only 30mm and are suitable for walkways and pool area's. The correct pavers need to be 60mm. All Paver Manufacturers recommend a minimum of 60mm, for driveways. The report from the Professional also sights the following: Incorrect draining, pooling of water. Walkways are not blended with driveway. ***** will not be able to fill-in to driveway. Interlocking pattern is disrupted and shifting of pavers will occur over time. There was insufficient compaction of base as well as grossly incorrect grading. Base that was put down was dirt, it should have been limestone or crushed cement.I will not have the original installer back on my property because he took advantage of us and lied to us. We are looking at a replacement cost of between, $8,300. - $9,800. depending on what our new Professional finds when he begins removing this grossly incorrect driveway paver job.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.